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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9136)

Excellent company!

5
After comparing number of insurance policy providers we decided to ahead with Policy Expert and never looked back. Excellent customer service and value for money. Really happy we made that decision! Everything is explained in understandable manner! Reviewed on: 2nd August 2024

Quick and easy!

5
Quick and easy to set up, had no issues throughout the process I would definitely recommend to friends and family. Reviewed on: 2nd August 2024

Was always happy with the service from Policy Expert.

5
Was always happy with the service from Policy Expert. Reviewed on: 2nd August 2024

Unbeatable Price

5
I got the best quote for hone insurance Reviewed on: 2nd August 2024

I am completely satisfied with the Policy expert ser...

5
I am completely satisfied with the Policy expert services Reviewed on: 2nd August 2024

Very reasonably priced, easy process to apply.

5
Very reasonably priced, easy process to apply..Information received was easily understandable and good communication. Reviewed on: 2nd August 2024

Great experience, brilliant deal, can’t fault.

5
Great experience, brilliant deal, can’t fault. Reviewed on: 2nd August 2024

Easy, quick and great online experience!

5
Easy, quick and great online experience! Takes the pain out of insurance and the value for money is fantastic compared to other providers. Reviewed on: 2nd August 2024

Excellent product with good service

5
Very easy to process. Good value Reviewed on: 2nd August 2024

The best price on all compare platforms and really h...

5
The best price on all compare platforms and really helpful UK customer service Reviewed on: 2nd August 2024

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