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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Happy with the service provided and overall price pa...

Happy with the service provided and overall price paid for the policy. It covers all areas and things that I needed as a first time buyer it can seem overwhelming on what products and areas you need insuring but it was very easy. Reviewed on: 2nd August 2024

No problems.

No problems. All concerns addressed were dealt with smoothly. Reviewed on: 2nd August 2024

Offered me more for less.

The policy offered me more than a previous policy elsewhere for a lot less money Reviewed on: 2nd August 2024

Really easy process to insure.

Really easy process to insure. The website is easy to manage the policy online. Wouldn't hesitate to use Policy Expert again in the future for home insurance. Have recommended to friends and family!!!!! Reviewed on: 2nd August 2024

Good communication and products

Good communication and products Reviewed on: 2nd August 2024

Very highly recommended

Easy to apply, competitive pricing, great customer service. Reviewed on: 2nd August 2024

Good insurers

Enjoyed being with Policy Expert Reviewed on: 2nd August 2024

Very clear, and easy process to get the right level...

Very clear, and easy process to get the right level of cover and to understand the limitations and methods of communication. The premium was competitive, thankfully I have not had to test the claims procedure. Reviewed on: 2nd August 2024

..insurance review

All good. No problems with price or service. Reviewed on: 2nd August 2024

So helpful and just easy to talk to

So helpful and just easy to talk to Reviewed on: 2nd August 2024

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