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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Excellent company to deal with

Really easy to arrange. Excellent price too. Reviewed on: 2nd August 2024

Whole experience from start to finish was simple and...

Whole experience from start to finish was simple and easy Reviewed on: 2nd August 2024

Comprehensive policy, at a competitive price.

I switched to an alternative insurance company for home and contents insurance, but returned to Policy Expert once again this year. The policies, when deciding to buy or renew, are extremely clear and comprehensive. The prices are very competitive, which is great from a good brand with a solid reputation. Selecting the appropriate cover, and clear pricing, really helped sway me to return. Fortunately I've not had to make a claim yet, but from reading reviews it appears that I can trust them to work with me - not against me - if I ever need to claim. Very reassuring. Reviewed on: 2nd August 2024

No quibbles .

No quibbles . Honest. Always there at the end of a phone Reviewed on: 2nd August 2024

Great value home insurance

Policy Expert offered me the best value home insurance that I could find on the comparison sites that I visited. Reviewed on: 2nd August 2024

Simple service, no hidden costs and clear outline of...

Simple service, no hidden costs and clear outline of what you get. Reviewed on: 2nd August 2024

Value for money insurance.

Value for money insurance. Why pay more? Adequate cover and features without over-insuring. Reviewed on: 2nd August 2024

Good Value for money and Good Cover

Good Value for money and Good Cover Reviewed on: 2nd August 2024

Happy with the service provided and overall price pa...

Happy with the service provided and overall price paid for the policy. It covers all areas and things that I needed as a first time buyer it can seem overwhelming on what products and areas you need insuring but it was very easy. Reviewed on: 2nd August 2024

No problems.

No problems. All concerns addressed were dealt with smoothly. Reviewed on: 2nd August 2024

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