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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Good price for cover, no claims made so cannot comme...

5
Good price for cover, no claims made so cannot comment on that side of things Reviewed on: 2nd August 2024

Smooth process, good policy and fair renewal price

5
Smooth process, good policy and fair renewal price Reviewed on: 2nd August 2024

Easy process and competitive prices

5
Easy process and competitive prices Reviewed on: 2nd August 2024

Good communication, responded to emails immediately.

5
Good communication, responded to emails immediately. Reduced initial quote quickly! Reviewed on: 2nd August 2024

User friendly

5
Very easy to set up a policy. All information is very clear and simple to follow. Reviewed on: 2nd August 2024

Simple and helpful customer service

4
Simple and helpful customer service, was able to resolve any issues quickly Reviewed on: 2nd August 2024

Efficient and good premium Overall experience very good

5
Efficient and good premium Overall experience very good Reviewed on: 2nd August 2024

Excellent service.

5
Really good service at a great price AAA+++ Reviewed on: 2nd August 2024

Very easy to use highly recommended

5
Very easy to use highly recommended Reviewed on: 2nd August 2024

NO ISSUES AT ALL AND EXCELLENT SERVICE

5
NO ISSUES AT ALL AND EXCELLENT SERVICE Reviewed on: 2nd August 2024

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