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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Good value compared to other quotes I received

Good value compared to other quotes I received Reviewed on: 2nd August 2024

Great, efficient and simple to use online system

Great, efficient and simple to use online system Reviewed on: 2nd August 2024

Excellent value for money.

Excellent value for money. Online purchase and instant confirmation once button pushed! and therefore quick access to documents etc. Webpage easy to navigate and understand. Reviewed on: 2nd August 2024

All straightforward and smooth.

All straightforward and smooth. Couldn’t have been easier. Had the product that I needed at the time of my renewal and was happy with price that I paid. Reviewed on: 2nd August 2024

Excellent prices and cover

Excellent prices and cover with easy access to customer service Reviewed on: 2nd August 2024

Very streamlined process and good clear information

Very streamlined process and good clear information Reviewed on: 2nd August 2024

Hassle free experience

Hassle free experience from signing up to customer service. Reviewed on: 2nd August 2024

Quality Service

Simple service, easy to deal with and quality. Reviewed on: 2nd August 2024

Comprehensive, affordable coverage

Our policy is very comprehensive and at an affordable price which is vital during these times of excessive price rises across every sector Reviewed on: 2nd August 2024

All good & straightforward.

All good & straightforward. Clear and careful communication. Reviewed on: 2nd August 2024

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