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Policy Expert : Home Insurance reviews

4.77
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

All straightforward and smooth.

5
All straightforward and smooth. Couldn’t have been easier. Had the product that I needed at the time of my renewal and was happy with price that I paid. Reviewed on: 2nd August 2024

Excellent prices and cover

5
Excellent prices and cover with easy access to customer service Reviewed on: 2nd August 2024

Very streamlined process and good clear information

5
Very streamlined process and good clear information Reviewed on: 2nd August 2024

Hassle free experience

5
Hassle free experience from signing up to customer service. Reviewed on: 2nd August 2024

Quality Service

5
Simple service, easy to deal with and quality. Reviewed on: 2nd August 2024

Comprehensive, affordable coverage

5
Our policy is very comprehensive and at an affordable price which is vital during these times of excessive price rises across every sector Reviewed on: 2nd August 2024

All good & straightforward.

5
All good & straightforward. Clear and careful communication. Reviewed on: 2nd August 2024

Absolute no brainer

5
Great policy, got more benefits than other providers for less money too, absolute no brainer! Reviewed on: 2nd August 2024

Policy Expert Insurance

5
Everything about setting up my insurance policy was completed very quickly and professionally. I had a very slight problem setting up with regards the direct debit, but this was corrected very swiftly and all is in order now. I would recommend Policy Expert to friends and family. Reviewed on: 2nd August 2024

No problem, easy to set up.

5
No problem, easy to set up. Clear documents. Great service. No nonsense. Reviewed on: 2nd August 2024

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