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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

No quibbles .

No quibbles . Honest. Always there at the end of a phone Reviewed on: 2nd August 2024

Great value home insurance

Policy Expert offered me the best value home insurance that I could find on the comparison sites that I visited. Reviewed on: 2nd August 2024

Simple service, no hidden costs and clear outline of...

Simple service, no hidden costs and clear outline of what you get. Reviewed on: 2nd August 2024

Value for money insurance.

Value for money insurance. Why pay more? Adequate cover and features without over-insuring. Reviewed on: 2nd August 2024

Good Value for money and Good Cover

Good Value for money and Good Cover Reviewed on: 2nd August 2024

Happy with the service provided and overall price pa...

Happy with the service provided and overall price paid for the policy. It covers all areas and things that I needed as a first time buyer it can seem overwhelming on what products and areas you need insuring but it was very easy. Reviewed on: 2nd August 2024

No problems.

No problems. All concerns addressed were dealt with smoothly. Reviewed on: 2nd August 2024

Offered me more for less.

The policy offered me more than a previous policy elsewhere for a lot less money Reviewed on: 2nd August 2024

Really easy process to insure.

Really easy process to insure. The website is easy to manage the policy online. Wouldn't hesitate to use Policy Expert again in the future for home insurance. Have recommended to friends and family!!!!! Reviewed on: 2nd August 2024

Good communication and products

Good communication and products Reviewed on: 2nd August 2024

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