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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.731494607347574301 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Whole experience from start to finish was simple and...

Whole experience from start to finish was simple and easy Reviewed on: 2nd August 2024

Comprehensive policy, at a competitive price.

I switched to an alternative insurance company for home and contents insurance, but returned to Policy Expert once again this year. The policies, when deciding to buy or renew, are extremely clear and comprehensive. The prices are very competitive, which is great from a good brand with a solid reputation. Selecting the appropriate cover, and clear pricing, really helped sway me to return. Fortunately I've not had to make a claim yet, but from reading reviews it appears that I can trust them to work with me - not against me - if I ever need to claim. Very reassuring. Reviewed on: 2nd August 2024

No quibbles .

No quibbles . Honest. Always there at the end of a phone Reviewed on: 2nd August 2024

Great value home insurance

Policy Expert offered me the best value home insurance that I could find on the comparison sites that I visited. Reviewed on: 2nd August 2024

Simple service, no hidden costs and clear outline of...

Simple service, no hidden costs and clear outline of what you get. Reviewed on: 2nd August 2024

Value for money insurance.

Value for money insurance. Why pay more? Adequate cover and features without over-insuring. Reviewed on: 2nd August 2024

Good Value for money and Good Cover

Good Value for money and Good Cover Reviewed on: 2nd August 2024

Happy with the service provided and overall price pa...

Happy with the service provided and overall price paid for the policy. It covers all areas and things that I needed as a first time buyer it can seem overwhelming on what products and areas you need insuring but it was very easy. Reviewed on: 2nd August 2024

No problems.

No problems. All concerns addressed were dealt with smoothly. Reviewed on: 2nd August 2024

Offered me more for less.

The policy offered me more than a previous policy elsewhere for a lot less money Reviewed on: 2nd August 2024

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