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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Easy, quick and great online experience!

5
Easy, quick and great online experience! Takes the pain out of insurance and the value for money is fantastic compared to other providers. Reviewed on: 2nd August 2024

Excellent product with good service

5
Very easy to process. Good value Reviewed on: 2nd August 2024

The best price on all compare platforms and really h...

5
The best price on all compare platforms and really helpful UK customer service Reviewed on: 2nd August 2024

Very good price compared to other Insurance companie...

5
Very good price compared to other Insurance companies and quick response Reviewed on: 2nd August 2024

Straightforward and fair

5
Straightforward process, policy well explained. All completed online and best price at the time compared to competitors for the cover I wanted Reviewed on: 2nd August 2024

Very easy to use tool which we used to buy our home...

5
Very easy to use tool which we used to buy our home insurance. 10/10, would use again! Reviewed on: 2nd August 2024

Very straightforward

5
Very easy to navigate online and has good quotes Reviewed on: 2nd August 2024

cheapest by far

5
By far the cheapest policy available with all the coverage needed. Would definitely renew with Policy Expert next year. Reviewed on: 2nd August 2024

Satisfied over all.

5
Satisfied over all. I have good experience dealing with you. Reviewed on: 2nd August 2024

Good value

5
Found on website & when friend said been with Policy expert for years went ahead . advisors ensured got best desl by going back to website but helpful when buffering prevented smooth transaction . Reviewed on: 2nd August 2024

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