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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Great Service

5
Great experience, cheapest company, no issues Reviewed on: 2nd August 2024

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Very pleased.

5
Excellent, smooth service with reasonable premiums. Very pleased. Reviewed on: 2nd August 2024

Easy to use

5
I swapped to Policy Expert for my home insurance this year. It could not be easier to use them. I am really impressed Reviewed on: 2nd August 2024

Very reasonably priced insurance

5
Very reasonably priced insurance and happy with the service I’ve had so far. Covers everything we need it to cover and we would definitley renew our policy again with them once our year is up. I like the fact they have lots of policy choices so there is something for everyone. Reviewed on: 2nd August 2024

Great communication and great value.

5
Great communication and great value. Reviewed on: 2nd August 2024

Good provider and competitive pricing with clear inf...

5
Good provider and competitive pricing with clear information Reviewed on: 2nd August 2024

Easy process to sign up

5
I have not yet needed to make a claim, but giving policy expert: home insurance a 5 star so far as signing up was an easy straightforward process, no long drawn out phone calls, I am pleased it was competitive pricing and from a trusted name. This was my first home policy and I feel secure in my choice as there was a lot of access to information and explanation throughout. Reviewed on: 2nd August 2024

Brilliant product - great price and answered any que...

5
Brilliant product - great price and answered any questions Reviewed on: 2nd August 2024

Easy to get a quote and excellent value

5
Easy to get a quote and excellent value Reviewed on: 2nd August 2024

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