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Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
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Policy Expert Home insurance reviews (9156)

Offered me more for less.

5
The policy offered me more than a previous policy elsewhere for a lot less money Reviewed on: 2nd August 2024
John Roe's avatar
John Roe

Really easy process to insure.

5
Really easy process to insure. The website is easy to manage the policy online. Wouldn't hesitate to use Policy Expert again in the future for home insurance. Have recommended to friends and family!!!!! Reviewed on: 2nd August 2024
Gemma Kerr's avatar
Gemma Kerr

Good communication and products

5
Good communication and products Reviewed on: 2nd August 2024
Jane T's avatar
Jane T

Very highly recommended

5
Easy to apply, competitive pricing, great customer service. Reviewed on: 2nd August 2024
Tony S's avatar
Tony S

Good insurers

5
Enjoyed being with Policy Expert Reviewed on: 2nd August 2024
Roland Webster's avatar
Roland Webster

Very clear, and easy process to get the right level...

5
Very clear, and easy process to get the right level of cover and to understand the limitations and methods of communication. The premium was competitive, thankfully I have not had to test the claims procedure. Reviewed on: 2nd August 2024
Giggs's avatar
Giggs

..insurance review

5
All good. No problems with price or service. Reviewed on: 2nd August 2024
JH's avatar
JH

So helpful and just easy to talk to

5
So helpful and just easy to talk to Reviewed on: 2nd August 2024
Chris m's avatar
Chris m

Ease of use to customer

5
Easy to understand policy, easy take out, professional and efficient service overall, would recommend. Reviewed on: 2nd August 2024
Bren 's avatar
Bren

Great communication and easy to use app.

5
Great communication and easy to use app. A great service, thank you! Reviewed on: 2nd August 2024
Anna D's avatar
Anna D

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