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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Never needed more then one quick conversation to sor...

5
Never needed more then one quick conversation to sort any issues out Reviewed on: 2nd August 2024

No issues, good value for money, good incentive to j...

5
No issues, good value for money, good incentive to join Reviewed on: 2nd August 2024

Friendly staff and it was a quick seamless process

5
Friendly staff and it was a quick seamless process Reviewed on: 2nd August 2024

Competitive quote and easy to arrange policy.

5
Competitive quote and easy to arrange policy. Good communication. Reviewed on: 2nd August 2024

Really happy with policy expert

5
Policy was easy to set up and cheaper than other companies. Reviewed on: 2nd August 2024

Cheap & Simple to set up home insurance

5
Very simple to set up home insurance and the rate was really competitive. Reviewed on: 2nd August 2024

Simple, easy to use and very reasonable

5
Simple, easy to use and very reasonable Reviewed on: 2nd August 2024

Contact: smooth and easy.

5
Thus far, all contacts have been smooth and easy. Reviewed on: 2nd August 2024

So far so good

5
Had no need to use their customer service yet so difficult to comment Reviewed on: 2nd August 2024

Fuss free and great cover at a reasonable price

5
Fuss free and great cover at a reasonable price Reviewed on: 2nd August 2024

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