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Policy Expert : Home insurance reviews

View other Policy Expert products
4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
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Policy Expert Home insurance reviews (9136)

Easy process to sign up

5
I have not yet needed to make a claim, but giving policy expert: home insurance a 5 star so far as signing up was an easy straightforward process, no long drawn out phone calls, I am pleased it was competitive pricing and from a trusted name. This was my first home policy and I feel secure in my choice as there was a lot of access to information and explanation throughout. Reviewed on: 2nd August 2024
Marnie's avatar
Marnie

Brilliant product - great price and answered any que...

5
Brilliant product - great price and answered any questions Reviewed on: 2nd August 2024
Tracey S's avatar
Tracey S

Easy to get a quote and excellent value

5
Easy to get a quote and excellent value Reviewed on: 2nd August 2024
Matt D's avatar
Matt D

Never needed more then one quick conversation to sor...

5
Never needed more then one quick conversation to sort any issues out Reviewed on: 2nd August 2024
jordan c's avatar
jordan c

No issues, good value for money, good incentive to j...

5
No issues, good value for money, good incentive to join Reviewed on: 2nd August 2024
TG's avatar
TG

Friendly staff and it was a quick seamless process

5
Friendly staff and it was a quick seamless process Reviewed on: 2nd August 2024
Luke B's avatar
Luke B

Competitive quote and easy to arrange policy.

5
Competitive quote and easy to arrange policy. Good communication. Reviewed on: 2nd August 2024
Helen J's avatar
Helen J

Really happy with policy expert

5
Policy was easy to set up and cheaper than other companies. Reviewed on: 2nd August 2024
Kim R's avatar
Kim R

Cheap & Simple to set up home insurance

5
Very simple to set up home insurance and the rate was really competitive. Reviewed on: 2nd August 2024
Kieran R's avatar
Kieran R

Simple, easy to use and very reasonable

5
Simple, easy to use and very reasonable Reviewed on: 2nd August 2024
Echo-Rider 's avatar
Echo-Rider

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