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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Quality Service

Simple service, easy to deal with and quality. Reviewed on: 2nd August 2024

Comprehensive, affordable coverage

Our policy is very comprehensive and at an affordable price which is vital during these times of excessive price rises across every sector Reviewed on: 2nd August 2024

All good & straightforward.

All good & straightforward. Clear and careful communication. Reviewed on: 2nd August 2024

Absolute no brainer

Great policy, got more benefits than other providers for less money too, absolute no brainer! Reviewed on: 2nd August 2024

Policy Expert Insurance

Everything about setting up my insurance policy was completed very quickly and professionally. I had a very slight problem setting up with regards the direct debit, but this was corrected very swiftly and all is in order now. I would recommend Policy Expert to friends and family. Reviewed on: 2nd August 2024

No problem, easy to set up.

No problem, easy to set up. Clear documents. Great service. No nonsense. Reviewed on: 2nd August 2024

Good price for cover, no claims made so cannot comme...

Good price for cover, no claims made so cannot comment on that side of things Reviewed on: 2nd August 2024

Smooth process, good policy and fair renewal price

Smooth process, good policy and fair renewal price Reviewed on: 2nd August 2024

Easy process and competitive prices

Easy process and competitive prices Reviewed on: 2nd August 2024

Good communication, responded to emails immediately.

Good communication, responded to emails immediately. Reduced initial quote quickly! Reviewed on: 2nd August 2024

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