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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

policy expert great value for money

5
I found policy expert great value for money and really access platform with great service. Reviewed on: 2nd August 2024

Easy and professional.

5
Easy and professional. Defo recommend. Reviewed on: 2nd August 2024

Easy & quick - went smoothly & no difficulties.

5
Easy & quick - went smoothly & no difficulties. Reviewed on: 2nd August 2024

First time home insurance.

5
Very simple, signed up for our first home insurance. Haven’t had to make contact in ref to customer service but at the moment we are happy with the policy we have been provided and think that the price is very reasonable. Reviewed on: 2nd August 2024

Straightforward and great value for money

5
The registration process was simple and straightforward, and the value for money is exceptional compared to other providers I considered. The website has a friendly, approachable, and informative feel. I'm lucky enough not to have had to claim, but I've seen great ratings online for their customer service so I feel like I would be in safe hands. Reviewed on: 2nd August 2024

Great service so far!

5
Setting up our home insurance was quick and easy with policy expert. A great monthly premium for a good level of cover. We haven’t needed to use the policy yet so currently cannot comment on claims but so far an excellent service. Reviewed on: 2nd August 2024

Quick and easy and helpful - to the point and cheape...

5
Quick and easy and helpful - to the point and cheapest going Reviewed on: 2nd August 2024

Much cheaper and more extensive cover than other pro...

5
Much cheaper and more extensive cover than other providers. Very speedy and simple process to apply. Reviewed on: 2nd August 2024

Easy to use, professional company to deal with.

5
Easy to use, professional company to deal with. I can wholeheartedly recommend. Good value for money Reviewed on: 2nd August 2024

Excellent

5
No issues which is what's required Reviewed on: 2nd August 2024

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