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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

User friendly

Very easy to set up a policy. All information is very clear and simple to follow. Reviewed on: 2nd August 2024

Simple and helpful customer service

Simple and helpful customer service, was able to resolve any issues quickly Reviewed on: 2nd August 2024

Efficient and good premium Overall experience very good

Efficient and good premium Overall experience very good Reviewed on: 2nd August 2024

Excellent service.

Really good service at a great price AAA+++ Reviewed on: 2nd August 2024

Very easy to use highly recommended

Very easy to use highly recommended Reviewed on: 2nd August 2024

NO ISSUES AT ALL AND EXCELLENT SERVICE

NO ISSUES AT ALL AND EXCELLENT SERVICE Reviewed on: 2nd August 2024

Great Service

Great experience, cheapest company, no issues Reviewed on: 2nd August 2024

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Very pleased.

Excellent, smooth service with reasonable premiums. Very pleased. Reviewed on: 2nd August 2024

Easy to use

I swapped to Policy Expert for my home insurance this year. It could not be easier to use them. I am really impressed Reviewed on: 2nd August 2024

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