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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.732461093190286276 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Cheap & Simple to set up home insurance

Very simple to set up home insurance and the rate was really competitive. Reviewed on: 2nd August 2024

Simple, easy to use and very reasonable

Simple, easy to use and very reasonable Reviewed on: 2nd August 2024

Contact: smooth and easy.

Thus far, all contacts have been smooth and easy. Reviewed on: 2nd August 2024

So far so good

Had no need to use their customer service yet so difficult to comment Reviewed on: 2nd August 2024

Fuss free and great cover at a reasonable price

Fuss free and great cover at a reasonable price Reviewed on: 2nd August 2024

policy expert great value for money

I found policy expert great value for money and really access platform with great service. Reviewed on: 2nd August 2024

Easy and professional.

Easy and professional. Defo recommend. Reviewed on: 2nd August 2024

Easy & quick - went smoothly & no difficulties.

Easy & quick - went smoothly & no difficulties. Reviewed on: 2nd August 2024

First time home insurance.

Very simple, signed up for our first home insurance. Haven’t had to make contact in ref to customer service but at the moment we are happy with the policy we have been provided and think that the price is very reasonable. Reviewed on: 2nd August 2024

Straightforward and great value for money

The registration process was simple and straightforward, and the value for money is exceptional compared to other providers I considered. The website has a friendly, approachable, and informative feel. I'm lucky enough not to have had to claim, but I've seen great ratings online for their customer service so I feel like I would be in safe hands. Reviewed on: 2nd August 2024

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