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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Very reasonably priced insurance

5
Very reasonably priced insurance and happy with the service I’ve had so far. Covers everything we need it to cover and we would definitley renew our policy again with them once our year is up. I like the fact they have lots of policy choices so there is something for everyone. Reviewed on: 2nd August 2024

Great communication and great value.

5
Great communication and great value. Reviewed on: 2nd August 2024

Good provider and competitive pricing with clear inf...

5
Good provider and competitive pricing with clear information Reviewed on: 2nd August 2024

Easy process to sign up

5
I have not yet needed to make a claim, but giving policy expert: home insurance a 5 star so far as signing up was an easy straightforward process, no long drawn out phone calls, I am pleased it was competitive pricing and from a trusted name. This was my first home policy and I feel secure in my choice as there was a lot of access to information and explanation throughout. Reviewed on: 2nd August 2024

Brilliant product - great price and answered any que...

5
Brilliant product - great price and answered any questions Reviewed on: 2nd August 2024

Easy to get a quote and excellent value

5
Easy to get a quote and excellent value Reviewed on: 2nd August 2024

Never needed more then one quick conversation to sor...

5
Never needed more then one quick conversation to sort any issues out Reviewed on: 2nd August 2024

No issues, good value for money, good incentive to j...

5
No issues, good value for money, good incentive to join Reviewed on: 2nd August 2024

Friendly staff and it was a quick seamless process

5
Friendly staff and it was a quick seamless process Reviewed on: 2nd August 2024

Competitive quote and easy to arrange policy.

5
Competitive quote and easy to arrange policy. Good communication. Reviewed on: 2nd August 2024

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