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Policy Expert : Home insurance reviews

4.75
Based on 9,138 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy process and competitive prices

5
Easy process and competitive prices Reviewed on: 2nd August 2024

Good communication, responded to emails immediately.

5
Good communication, responded to emails immediately. Reduced initial quote quickly! Reviewed on: 2nd August 2024

User friendly

5
Very easy to set up a policy. All information is very clear and simple to follow. Reviewed on: 2nd August 2024

Simple and helpful customer service

4
Simple and helpful customer service, was able to resolve any issues quickly Reviewed on: 2nd August 2024

Efficient and good premium Overall experience very good

5
Efficient and good premium Overall experience very good Reviewed on: 2nd August 2024

Excellent service.

5
Really good service at a great price AAA+++ Reviewed on: 2nd August 2024

Very easy to use highly recommended

5
Very easy to use highly recommended Reviewed on: 2nd August 2024

NO ISSUES AT ALL AND EXCELLENT SERVICE

5
NO ISSUES AT ALL AND EXCELLENT SERVICE Reviewed on: 2nd August 2024

Great Service

5
Great experience, cheapest company, no issues Reviewed on: 2nd August 2024

Very pleased.

5
Excellent, smooth service with reasonable premiums. Very pleased. Reviewed on: 2nd August 2024

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