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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9138 reviews)

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4.74

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good value

I as a pensioner need good quality insurance at a reasonable cost. Reviewed on: 26th August 2023

Friendly staff, competitive price

The staff are friendly and easy to understand. The price is competitive. Reviewed on: 26th August 2023

Impressed

The provide great value and great service Reviewed on: 26th August 2023

Quick set up

Just started with policy expert so so far it’s been so user friendly and a very quick process. So far it’s been amazing Reviewed on: 26th August 2023

Always competitive

I have used Policy Expert many times. The cover is quite comprehensive and gives value to a customer. When needed the customer servi es wereefficient. Reviewed on: 26th August 2023

Good value insurance

We haven’t had to use the policy, so it’s hard to judge an insurance product solely on the back of buying it. However, Policy Expert is good value and their communication is clear, so it’s all you can ask really. Reviewed on: 26th August 2023

affordable house insurance

I have used this company for a few years now. And although I have not made a claim, I know it would be dealt with professionally. Policy Expert, my safety net. Reviewed on: 26th August 2023

Easy to use , great price , great service

I found it easy to use on their website Communication was quick and easy by email Highly recommended Reviewed on: 26th August 2023

Very pleased

Policey expert gave me a very good deal... thank u so much.. Reviewed on: 26th August 2023

Good quality products, competitive prices

Policy Expert have been my home insurance provider for a few years now, mainly because they don't massively increase your policy price after the first year massively. The price has been really competitive given the level of cover we have. Would really recommend! Reviewed on: 26th August 2023

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