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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Good quality products, competitive prices

Policy Expert have been my home insurance provider for a few years now, mainly because they don't massively increase your policy price after the first year massively. The price has been really competitive given the level of cover we have. Would really recommend! Reviewed on: 26th August 2023

Clear and Concise Policy

Price at renewal not massively hiked like other providers so easy to accept and continue with same provider. Details provided clear and concise. Reviewed on: 26th August 2023

Great company to deal with

I hadn't heard about Policy Expert until I came to renew my home insurance, and they were the stand-out winner for cover and price, and so straightforward to deal too. A great company with excellent products at competitive prices, a winner! Reviewed on: 26th August 2023

Simple, clear, affordable home insurance

Can't fault Policy Expert - every step of the process has been simple, clear and it's an affordable home insurance policy. The annual difference was so minimal that we have stayed for a second year. Reviewed on: 26th August 2023

Very good customer service

Very good customer care. Very informative. Reviewed on: 26th August 2023

Best Money Saving Insurance

I have been with Policy Expert for several years. Not because I have too because I want to! Their pricing is extremely competitive. My first year insuring with them was low. Each year, although it has risen, it has been small increases, no silly price increases. I would have left if I believed they were no good. I have recommended them to friends and family who have gone on to insure with them. Reviewed on: 26th August 2023

Value for money

Been with the company some years ,great value for money.Easy to chat with customers service Reviewed on: 25th August 2023

No hassle insurance

I choose to stay with policy expert year after year because it’s quick, easy and always a great renewal price! Reviewed on: 25th August 2023

Good home Insurance

I git the cheapest home insurance with policyexpert. Reviewed on: 25th August 2023

Excellent

Excellent value home insurance, would recommend. Reviewed on: 25th August 2023

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