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Policy Expert : Home insurance reviews

4.73
Based on 9,136 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Very good customer service

5
Very good customer care. Very informative. Reviewed on: 26th August 2023

Best Money Saving Insurance

5
I have been with Policy Expert for several years. Not because I have too because I want to! Their pricing is extremely competitive. My first year insuring with them was low. Each year, although it has risen, it has been small increases, no silly price increases. I would have left if I believed they were no good. I have recommended them to friends and family who have gone on to insure with them. Reviewed on: 26th August 2023

Value for money

5
Been with the company some years ,great value for money.Easy to chat with customers service Reviewed on: 25th August 2023

No hassle insurance

5
I choose to stay with policy expert year after year because it’s quick, easy and always a great renewal price! Reviewed on: 25th August 2023

Good home Insurance

5
I git the cheapest home insurance with policyexpert. Reviewed on: 25th August 2023

Excellent

4
Excellent value home insurance, would recommend. Reviewed on: 25th August 2023

Brilliant

5
The process to acquiring a policy was effortless. Reviewed on: 25th August 2023

Best deal every time!!

5
Deals on offer always come with good value, extras are also included, & I have never been able to find a better price. Reviewed on: 25th August 2023

No bad experience so far

4
No bad experience so far but we have been updated for time to time for our rights and protections. I have confidence that I will get protected if something happens. Reviewed on: 25th August 2023

Quick and easy

5
I needed a letter for the lender, which was sent within a short time although I wasn't their customer then. Reviewed on: 25th August 2023

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