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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Friendly staff, competitive price

The staff are friendly and easy to understand. The price is competitive. Reviewed on: 26th August 2023

Impressed

The provide great value and great service Reviewed on: 26th August 2023

Quick set up

Just started with policy expert so so far it’s been so user friendly and a very quick process. So far it’s been amazing Reviewed on: 26th August 2023

Always competitive

I have used Policy Expert many times. The cover is quite comprehensive and gives value to a customer. When needed the customer servi es wereefficient. Reviewed on: 26th August 2023

Good value insurance

We haven’t had to use the policy, so it’s hard to judge an insurance product solely on the back of buying it. However, Policy Expert is good value and their communication is clear, so it’s all you can ask really. Reviewed on: 26th August 2023

affordable house insurance

I have used this company for a few years now. And although I have not made a claim, I know it would be dealt with professionally. Policy Expert, my safety net. Reviewed on: 26th August 2023

Easy to use , great price , great service

I found it easy to use on their website Communication was quick and easy by email Highly recommended Reviewed on: 26th August 2023

Very pleased

Policey expert gave me a very good deal... thank u so much.. Reviewed on: 26th August 2023

Good quality products, competitive prices

Policy Expert have been my home insurance provider for a few years now, mainly because they don't massively increase your policy price after the first year massively. The price has been really competitive given the level of cover we have. Would really recommend! Reviewed on: 26th August 2023

Clear and Concise Policy

Price at renewal not massively hiked like other providers so easy to accept and continue with same provider. Details provided clear and concise. Reviewed on: 26th August 2023

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