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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

A breathe if fresh air

When you are bogged down in all the options and insurance scenarios out there, Policy Expert is a breathe of fresh air. It's gives you what you need in simple terms - I've been really happy to use them. Reviewed on: 25th August 2023

User friendly

I chose my policy so quickly and easily from a selection panel. No fuss and quick set up. Reviewed on: 25th August 2023

Best value

After receiving my renewal from my previous insurer I decided to shop around and Policy Expert were by far the cheapest for like for like cover. Reviewed on: 25th August 2023

Great renewal offer

My renewal exceeded every other company on the comparison sites Reviewed on: 25th August 2023

Comprehensive, easy, friendly

All the cover we need, for a fraction of the cost from some big name insurers and a friendly team on hand to answer any questions Reviewed on: 25th August 2023

Cheap and comprehensive

The cheapest and most comprehensive insurance quote I could find. Easy to purchase. Already recommended to a family member who has also purchased a policy. Reviewed on: 25th August 2023

Very easy and straightforward

I've used Policy Expert for numerous insurance policies. I've found them very easy and straightforward to use. Reviewed on: 25th August 2023

Excellent company

Highly recommend for value and customer service Reviewed on: 25th August 2023

Great!

Always a very competitiveness renewal price, great customer service, no complaints at all. Reviewed on: 25th August 2023

Happy to stay with policy expert

Great service, great price, happy to renew with you again. Reviewed on: 25th August 2023

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