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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Brilliant

The process to acquiring a policy was effortless. Reviewed on: 25th August 2023

Best deal every time!!

Deals on offer always come with good value, extras are also included, & I have never been able to find a better price. Reviewed on: 25th August 2023

No bad experience so far

No bad experience so far but we have been updated for time to time for our rights and protections. I have confidence that I will get protected if something happens. Reviewed on: 25th August 2023

Quick and easy

I needed a letter for the lender, which was sent within a short time although I wasn't their customer then. Reviewed on: 25th August 2023

Superb value!

I have been with Policy Expert now for around 6 years, yes, the premiums have gone up each year but not by a ridiculous amount. Policy Expert offer fantastic insurance at great prices with the same level of cover that you will pay double, if not more for especially, when you get this from banks/ building societies! Which I did before Policy Expert was recommended to me all those years ago! Great value insurance which won’t break the back promise! Reviewed on: 25th August 2023

A breathe if fresh air

When you are bogged down in all the options and insurance scenarios out there, Policy Expert is a breathe of fresh air. It's gives you what you need in simple terms - I've been really happy to use them. Reviewed on: 25th August 2023

User friendly

I chose my policy so quickly and easily from a selection panel. No fuss and quick set up. Reviewed on: 25th August 2023

Best value

After receiving my renewal from my previous insurer I decided to shop around and Policy Expert were by far the cheapest for like for like cover. Reviewed on: 25th August 2023

Great renewal offer

My renewal exceeded every other company on the comparison sites Reviewed on: 25th August 2023

Comprehensive, easy, friendly

All the cover we need, for a fraction of the cost from some big name insurers and a friendly team on hand to answer any questions Reviewed on: 25th August 2023

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