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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Cheap and comprehensive

The cheapest and most comprehensive insurance quote I could find. Easy to purchase. Already recommended to a family member who has also purchased a policy. Reviewed on: 25th August 2023

Very easy and straightforward

I've used Policy Expert for numerous insurance policies. I've found them very easy and straightforward to use. Reviewed on: 25th August 2023

Excellent company

Highly recommend for value and customer service Reviewed on: 25th August 2023

Great!

Always a very competitiveness renewal price, great customer service, no complaints at all. Reviewed on: 25th August 2023

Happy to stay with policy expert

Great service, great price, happy to renew with you again. Reviewed on: 25th August 2023

Would recommend

Easy to set up, not had to claim and hoping not to but communication has always been good so I feel confident it would be handled well should the need arise Reviewed on: 25th August 2023

Excellent call

got a quote via email that was 40% higher than the previous year and made a call via online chat. The result was a 17p increase. It was great call Reviewed on: 25th August 2023

No worries- all sorted in minutes

Insurance renewal sorted in minutes. Easy to understand with the best prices so what else is there to say other than I would recommend Reviewed on: 25th August 2023

Easy to deal with

Helpful and friendly. Easy to get hold of by phone Reviewed on: 25th August 2023

Easy peasy

Very professional and efficient Reviewed on: 25th August 2023

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