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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Great company to deal with

I hadn't heard about Policy Expert until I came to renew my home insurance, and they were the stand-out winner for cover and price, and so straightforward to deal too. A great company with excellent products at competitive prices, a winner! Reviewed on: 26th August 2023

Simple, clear, affordable home insurance

Can't fault Policy Expert - every step of the process has been simple, clear and it's an affordable home insurance policy. The annual difference was so minimal that we have stayed for a second year. Reviewed on: 26th August 2023

Very good customer service

Very good customer care. Very informative. Reviewed on: 26th August 2023

Best Money Saving Insurance

I have been with Policy Expert for several years. Not because I have too because I want to! Their pricing is extremely competitive. My first year insuring with them was low. Each year, although it has risen, it has been small increases, no silly price increases. I would have left if I believed they were no good. I have recommended them to friends and family who have gone on to insure with them. Reviewed on: 26th August 2023

Value for money

Been with the company some years ,great value for money.Easy to chat with customers service Reviewed on: 25th August 2023

No hassle insurance

I choose to stay with policy expert year after year because it’s quick, easy and always a great renewal price! Reviewed on: 25th August 2023

Good home Insurance

I git the cheapest home insurance with policyexpert. Reviewed on: 25th August 2023

Excellent

Excellent value home insurance, would recommend. Reviewed on: 25th August 2023

Brilliant

The process to acquiring a policy was effortless. Reviewed on: 25th August 2023

Best deal every time!!

Deals on offer always come with good value, extras are also included, & I have never been able to find a better price. Reviewed on: 25th August 2023

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