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Policy Expert : Home insurance reviews

4.73
Based on 9,136 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Easy

4
Nice and easy and reasonably priced. Reviewed on: 25th August 2023

Affordable reliable

5
I recently had the pleasure of working with policy expert for my home insurance needs, and I couldn't be more satisfied. Their customer service was exceptional, guiding me through the policy options and answering all my questions patiently. The coverage they offered was comprehensive, providing me with peace of mind knowing that my home and belongings are well-protected. Moreover, their rates were competitive, making it a great value for the level of coverage provided. I highly recommend to anyone seeking reliable and trustworthy home insurance coverage. Reviewed on: 25th August 2023

Good service

5
Their services are excellent and customers are always considered first Reviewed on: 25th August 2023

A company that is Value for money and a website that is easy to use.

5
I have been with policy expert for 5 years their policy is cheap and covers all.my needs, the website is easy to use and staff are friendly and helpful when came to my renewals Reviewed on: 25th August 2023

Good provider

5
Easy to sort out the policy and clear details at every stage. Reviewed on: 25th August 2023

Amazing service Policy Expert

5
I have been with Policy Expert for a number of years. Their website and support is easy and their documentation is easy to understand. If I uave had any queries they have been extremely helpful. I would raye this as the best insurance company Reviewed on: 25th August 2023

Brilliant

5
Really good experience and good value for money Reviewed on: 25th August 2023

Just great

5
Just allround great service!! Trustworthy and professional. Reviewed on: 25th August 2023

Brilliant value!!

5
Cheap price for full cover PLUS free additional benefits. Cannot get better. Reviewed on: 25th August 2023

Easy and friendly

5
Great price, easy to set up an insurance and do modifications to the policy Reviewed on: 25th August 2023

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