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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Good cover @ a reasonable price!

Very happy having the top cover at a very reasonable price. Cover was easy to get via filling out online form. I have not needed to claim so can't comment on customer service etc. Reviewed on: 25th August 2023

Great Customer Service

Staff are very helpful and prices are way better than any other similar products on the market. Highly recommended. Reviewed on: 25th August 2023

Helpful

Anytime I have communication either by phone call, email or post, I cannot fault the level of effective the information is communicated. Reviewed on: 25th August 2023

So easy to sort out policy

Made so easy to buy policy with great customer service and fantastic value for money Reviewed on: 25th August 2023

Easy

Nice and easy and reasonably priced. Reviewed on: 25th August 2023

Affordable reliable

I recently had the pleasure of working with policy expert for my home insurance needs, and I couldn't be more satisfied. Their customer service was exceptional, guiding me through the policy options and answering all my questions patiently. The coverage they offered was comprehensive, providing me with peace of mind knowing that my home and belongings are well-protected. Moreover, their rates were competitive, making it a great value for the level of coverage provided. I highly recommend to anyone seeking reliable and trustworthy home insurance coverage. Reviewed on: 25th August 2023

Good service

Their services are excellent and customers are always considered first Reviewed on: 25th August 2023

A company that is Value for money and a website that is easy to use.

I have been with policy expert for 5 years their policy is cheap and covers all.my needs, the website is easy to use and staff are friendly and helpful when came to my renewals Reviewed on: 25th August 2023

Good provider

Easy to sort out the policy and clear details at every stage. Reviewed on: 25th August 2023

Amazing service Policy Expert

I have been with Policy Expert for a number of years. Their website and support is easy and their documentation is easy to understand. If I uave had any queries they have been extremely helpful. I would raye this as the best insurance company Reviewed on: 25th August 2023

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