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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great price.

5
After a whole lot of research and being shocked at some of the prices quoted I ended up taking a policy with Policy Expert. It saved me a lot of money. Reviewed on: 26th August 2023

No issues, good price

5
Always been fair. Renewal price is competitive, so I have stayed with these guys for years now. Reviewed on: 26th August 2023

Good Service good company

5
Good company to deal with, straight forward, fare price, an you get a no claims bonus which I have never had for Home Insurance Reviewed on: 26th August 2023

Return customer

5
Have been with Policy Expert for a couple of years now. Hard to find a more competitive deal. Easy to use website. Have already signed my in-laws up, they are just rejoining as could not find a better deal. Would highly recommend. Reviewed on: 26th August 2023

Great easy to use site

5
Home insurance is a bit of a nightmare to organise but I found the site very easy to use and organised my home insurance in no time Reviewed on: 26th August 2023

Quality insurance

5
Policy experts. Offer comprehensive, good priced cover Reviewed on: 26th August 2023

Good value

4
I as a pensioner need good quality insurance at a reasonable cost. Reviewed on: 26th August 2023

Friendly staff, competitive price

5
The staff are friendly and easy to understand. The price is competitive. Reviewed on: 26th August 2023

Impressed

5
The provide great value and great service Reviewed on: 26th August 2023

Quick set up

5
Just started with policy expert so so far it’s been so user friendly and a very quick process. So far it’s been amazing Reviewed on: 26th August 2023

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