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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great policy great price

Super easy application process; great terms; good policy; good price Reviewed on: 26th August 2023

Great price.

After a whole lot of research and being shocked at some of the prices quoted I ended up taking a policy with Policy Expert. It saved me a lot of money. Reviewed on: 26th August 2023

No issues, good price

Always been fair. Renewal price is competitive, so I have stayed with these guys for years now. Reviewed on: 26th August 2023

Good Service good company

Good company to deal with, straight forward, fare price, an you get a no claims bonus which I have never had for Home Insurance Reviewed on: 26th August 2023

Return customer

Have been with Policy Expert for a couple of years now. Hard to find a more competitive deal. Easy to use website. Have already signed my in-laws up, they are just rejoining as could not find a better deal. Would highly recommend. Reviewed on: 26th August 2023

Great easy to use site

Home insurance is a bit of a nightmare to organise but I found the site very easy to use and organised my home insurance in no time Reviewed on: 26th August 2023

Quality insurance

Policy experts. Offer comprehensive, good priced cover Reviewed on: 26th August 2023

Good value

I as a pensioner need good quality insurance at a reasonable cost. Reviewed on: 26th August 2023

Friendly staff, competitive price

The staff are friendly and easy to understand. The price is competitive. Reviewed on: 26th August 2023

Impressed

The provide great value and great service Reviewed on: 26th August 2023

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