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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

good value to money

the policy has given us a good range of cover for a good price, nice one! Reviewed on: 26th August 2023

Policy Expert

Great company and good value. We have been with them for a number of years having tested the market we changed from another company as they came out the best. Reviewed on: 26th August 2023

Best price again on renewel

I do shop around to see if I can get a better offer,but for two years running they were the best price,unlike some companies that charge you for loyalty Reviewed on: 26th August 2023

Good to do business

Covered everything I required and spelt everything out in a simple way with no hidden fees Reviewed on: 26th August 2023

First Class Service

I have been with Policy Expert for a few years now for my Building & Contents. They have never been beaten on like for like cover, so much so I didn't even bother looking at other quotes this year. Renewal is so simple and straightforward and they provide all the explanation that is required. There are also extra options free of charge that others charge more for. Would not hesitate to recommend them to anyone. Reviewed on: 26th August 2023

Good company

There when needed by email or telephone to assist when you have a problem Reviewed on: 26th August 2023

Best Price

Easy to renew and the best price around. Reviewed on: 26th August 2023

Policy Expert Home Insurance

Good value for money. Easy to complete. All necessary conditions met. Reviewed on: 26th August 2023

Does what it says on the tin

Very good and reliable company trusted by me and my family, going for several years now Reviewed on: 26th August 2023

Great value

Haven’t ever claimed which is the true measure of insurance but the online purchasing & Prices & options are good Reviewed on: 26th August 2023

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