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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Easy and convenient

Very easy to use website, best value for your money around. Reviewed on: 26th August 2023

excellent cover

easy to deal with and very good cover at competitive pricing Reviewed on: 26th August 2023

Very easy to get a quote and very good customer service

Getting a quote online was quick, easy and came out cheaper than other insurers. I also had an issue with my account and the customer service team were very helpful and resolved my issue within 30 minutes. Reviewed on: 26th August 2023

Straightforward, and significantly cheaper on renewal for same cover

Straightforward, and significantly cheaper on renewal for same cover Reviewed on: 26th August 2023

No renewal inflation

Easy renewal without unexpected hyp in the new annual premium. A small increase yes but nothing like that experienced with some other insurers. Reviewed on: 26th August 2023

Highly recommended insurance company

We've been customers for several years following an excellent experience following our house break in. Renewal prices are always the best comparison. The service we received was easy, quick and emphatic. Highly recommend this company. Reviewed on: 26th August 2023

No fuss house insurance

Easy from start to finish. I have already recommended this company Reviewed on: 26th August 2023

Good value for money

2nd year with Policy Expert and stayed in spite of premium having gone up. Reviewed on: 26th August 2023

Great insurance company

Very helpful company, easy to use and very helpful. Would highly recommend if you want to save money and get same level of cover. Reviewed on: 26th August 2023

TicTic42

Good price, nice people, To Talk To gold insurance on my house which is great. Very pleased. Reviewed on: 26th August 2023

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