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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Best insurance company

Best insurance company I have used so far. Very customer focused, lots of advice and information, regular update emails, great customer service and superb value for money. Reviewed on: 26th August 2023

Quick & easy

Quick, easy, straight forward. no hassle Reviewed on: 26th August 2023

Excellent Cover

Excellent cover at a reasonable price. Reviewed on: 26th August 2023

Easy & great value.

Really easy to set up. Same cover but lots cheaper than many of the big names. Reviewed on: 26th August 2023

good value to money

the policy has given us a good range of cover for a good price, nice one! Reviewed on: 26th August 2023

Policy Expert

Great company and good value. We have been with them for a number of years having tested the market we changed from another company as they came out the best. Reviewed on: 26th August 2023

Best price again on renewel

I do shop around to see if I can get a better offer,but for two years running they were the best price,unlike some companies that charge you for loyalty Reviewed on: 26th August 2023

Good to do business

Covered everything I required and spelt everything out in a simple way with no hidden fees Reviewed on: 26th August 2023

First Class Service

I have been with Policy Expert for a few years now for my Building & Contents. They have never been beaten on like for like cover, so much so I didn't even bother looking at other quotes this year. Renewal is so simple and straightforward and they provide all the explanation that is required. There are also extra options free of charge that others charge more for. Would not hesitate to recommend them to anyone. Reviewed on: 26th August 2023

Good company

There when needed by email or telephone to assist when you have a problem Reviewed on: 26th August 2023

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