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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Value for money

Been with the company some years ,great value for money.Easy to chat with customers service Reviewed on: 25th August 2023

No hassle insurance

I choose to stay with policy expert year after year because it’s quick, easy and always a great renewal price! Reviewed on: 25th August 2023

Good home Insurance

I git the cheapest home insurance with policyexpert. Reviewed on: 25th August 2023

Excellent

Excellent value home insurance, would recommend. Reviewed on: 25th August 2023

Brilliant

The process to acquiring a policy was effortless. Reviewed on: 25th August 2023

Best deal every time!!

Deals on offer always come with good value, extras are also included, & I have never been able to find a better price. Reviewed on: 25th August 2023

No bad experience so far

No bad experience so far but we have been updated for time to time for our rights and protections. I have confidence that I will get protected if something happens. Reviewed on: 25th August 2023

Quick and easy

I needed a letter for the lender, which was sent within a short time although I wasn't their customer then. Reviewed on: 25th August 2023

Superb value!

I have been with Policy Expert now for around 6 years, yes, the premiums have gone up each year but not by a ridiculous amount. Policy Expert offer fantastic insurance at great prices with the same level of cover that you will pay double, if not more for especially, when you get this from banks/ building societies! Which I did before Policy Expert was recommended to me all those years ago! Great value insurance which won’t break the back promise! Reviewed on: 25th August 2023

A breathe if fresh air

When you are bogged down in all the options and insurance scenarios out there, Policy Expert is a breathe of fresh air. It's gives you what you need in simple terms - I've been really happy to use them. Reviewed on: 25th August 2023

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