Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Praise

Neve used internet for Home Insurance, This company made it quite easy to set up new insurance and information written in easy to understand plain english. Reviewed on: 25th August 2023

Cheap . No fuss

2nd year with them. Cheaper than most and easy ,no fuss cover for my needs. Reviewed on: 25th August 2023

Excellent policy

Great company easy to get policy set up great value Reviewed on: 25th August 2023

Excellent service and easy to set up

I found it easy and straight forward to set up my home insurance with Policy Expert, which was appreciated when planning a house renovation. The website was simple to navigate too. Reviewed on: 25th August 2023

No problems

Cheap and cheerful, no problems at all. Would use again. Reviewed on: 25th August 2023

It's ok

Bit difficult to get in touch, but apart from that it seems they care about what you say. Reviewed on: 25th August 2023

easy

quick easy Profesional they, listen to you and provide answers. Reviewed on: 25th August 2023

Policy Expert for your insurance..

I have been using Policy Expert for my home and buildings insurance for several years now, as they have always had the best price for what I've needed. Reviewed on: 25th August 2023

Good price for home insurance

Very happy with the price. Have renewed. Reviewed on: 25th August 2023

A TOP COMPANY

AS A PERSON WHO LIKES TO ALWAYS PREPARE FOR EVERY EVENTUALLY AND THIS INCLUDES BUILDING AND CONTENT INSURANCE I ALWAYS CARRY OUT A LONG AND THOROUGH SEARCH BEFORE I MAKE A DECISION , AND POLICY EXPERT WAS THE COMPANY FOR ME . THIS DECISION IS BASED ON A NUMBER OF IMPORTANT ISSUES , COST COVER AND REPUTATION , AND POLICY EXPERT PROVIDE ALL OF THESE. . Reviewed on: 25th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from Legal and General 3.42 from 87 reviews
Insurance
from National Counties Building Society 5.00 from 1 reviews
Landlord Insurance
from Simple Landlords Insurance 4.60 from 62 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub