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Policy Expert : Home insurance reviews

View other Policy Expert products
4.74
Based on 9,139 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9139)

Home insurance

5
Very good easy to do always keeping u informed on information about policies and what's going on Reviewed on: 25th August 2023
Jason's avatar
Jason

Good coverage

4
I have stayed with the company as price comparison did not favour well when extras were added on. One issue was that after signing up for emergency cover, I discovered that everything has to be reported within a 14 day time frame, which is not always possible (holidays, illness etc), so my plumbing problem was not covered. Reviewed on: 25th August 2023
Tracey O'Brien's avatar
Tracey O'Brien

Straightforward and great price

5
I went with Policy Expert due to their fantastic rating and great price. They covered everything that I wanted and will not ring up pestering you like many other insurance companies. Highly recommend! Reviewed on: 25th August 2023
Toby's avatar
Toby

No fuss, made for me.

5
Straight forward, easy to understand, price perfect. Reviewed on: 25th August 2023
Agnes Smith's avatar
Agnes Smith

Home insurance

5
I was due to renew my home insurance and found it had increased quite substantially. I decided to look around and got a very competitive price will all the additional cover I needed from policy expert. It was very straight forward and I was covered from my chosen date. Reviewed on: 25th August 2023
Gladys Oxnard's avatar
Gladys Oxnard

Easy, friendly , no hassle

5
Easy friendly no hassle service Reviewed on: 25th August 2023
Rachel 's avatar
Rachel

Communication excellent

5
With policy expert for a few years, excellent value. I would and have recommended them to others already. Let's me know in good time renewal time is coming up and how much which is important there days. Reviewed on: 25th August 2023
Hannan's avatar
Hannan

Pretty good

4
Good cover overall. Not had any issues and its an auto renew so is painless Reviewed on: 25th August 2023
Emma Herbert's avatar
Emma Herbert

Super deals

5
Renewed my home insurance these guys were great ! Competitive, professional, the whole experience was painless !! Stick with them Reviewed on: 25th August 2023
David 's avatar
David

Renewed no problem

4
Have gone with Policy Expert again this year. Made total sense. Reviewed on: 25th August 2023
Tom Faulkner's avatar
Tom Faulkner

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