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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Easy, friendly , no hassle

Easy friendly no hassle service Reviewed on: 25th August 2023

Communication excellent

With policy expert for a few years, excellent value. I would and have recommended them to others already. Let's me know in good time renewal time is coming up and how much which is important there days. Reviewed on: 25th August 2023

Pretty good

Good cover overall. Not had any issues and its an auto renew so is painless Reviewed on: 25th August 2023

Super deals

Renewed my home insurance these guys were great ! Competitive, professional, the whole experience was painless !! Stick with them Reviewed on: 25th August 2023

Renewed no problem

Have gone with Policy Expert again this year. Made total sense. Reviewed on: 25th August 2023

Good all-round transaction

Competitive prices good communication A+++ Reviewed on: 25th August 2023

The Best

The best insurance policies are the ones that you don't have to use,but you know that they are there in the back ground just in case you do have any household mishaps or disasters. This all comes at a good price. Thank you. Reviewed on: 25th August 2023

service and value for money.

It's even more important these days to seek out the best deals that provide the level of service and cover needed and that is what Policy Expert provide. Reviewed on: 25th August 2023

Super easy to sign up

easy to sun up on line, no issues at all. not had to use the customer service team as of yet, but the emails comms from the team have been clear and easy to navigate. Reviewed on: 25th August 2023

Great service

Great service and good value. Would recommend Reviewed on: 25th August 2023

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