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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Best prices great cover

Great service easy renewal great prices Reviewed on: 25th August 2023

Pleased

We went with Policy expert fro a year, then on renewal they us a good price so we stayed.. Reviewed on: 25th August 2023

Follow through with their promises

Policy Expert covered all costs when we had a water pipe leak under our cement floor, including a good quality carpet for the whole hall area . Reviewed on: 25th August 2023

Great company, competitively priced

Very quick and easy to obtain a quote and take out a policy. My second year with Policy Expert and would recommend! Reviewed on: 25th August 2023

Does what it says on the tin

Reasonably priced and just what you need. More than happy to renew. Reviewed on: 25th August 2023

good reliable insurance cover

After much research it became apparent Policy Expert was the most cost effective, comprehensive house insurance I could find. Thanks Reviewed on: 25th August 2023

Simple, easy to use process

The process of renewing my home insurance was really simple, quick and straightforward and the quote was lower than other quotes I received. Reviewed on: 25th August 2023

Swift and easy to arrange.

Straightforward service and they never over-charge upon renewal. Reviewed on: 25th August 2023

Best for Value

I shopped around quite a lot before renewing and couldn't find a better price. Also, the staff are very friendly, efficient and helpful. Reviewed on: 25th August 2023

Excellent value

Been with them for a while now and their customer service is excellent as are the prices, highly recommend Reviewed on: 25th August 2023

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