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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Best for Value

I shopped around quite a lot before renewing and couldn't find a better price. Also, the staff are very friendly, efficient and helpful. Reviewed on: 25th August 2023

Excellent value

Been with them for a while now and their customer service is excellent as are the prices, highly recommend Reviewed on: 25th August 2023

Great product good price

All the cover you could possibly need at a surprisingly low cost. Friendly experienced customer service staff, what more would you need. Great thank you Reviewed on: 25th August 2023

Easy, effective & efficient

Always found Policy Expert to be very efficient and good value for money Reviewed on: 25th August 2023

Excellent Value Home (bricks & mortar plus contents) insurance

At renewal time, I found Policy Expert's quote to be the keenest, and with no reduction in features compared to other suppliers, which is the reason I chose them for this year's home insurance. Further, their website is easy to use and their response times, when contacting them by phone, are normally quite good. So I am, very happy to vote for them! Reviewed on: 25th August 2023

Always there

If you need help with anything they will help you , through what ever it is ,that's good yes! Reviewed on: 25th August 2023

Best Value!

Simple to navigate to find the policy that suited my needs. Jargon free. Reviewed on: 25th August 2023

Hassle Free Insurance

Policy Expert came up on a search, looked at the different variations of policies and the one I chose suited my needs and it was all done hassle free. Reviewed on: 25th August 2023

reliable Home Insurance

I was pleased of how simply and efficiently I liaised online and got the insurance as I wanted Reviewed on: 25th August 2023

Excellent customer service at reasonable prices

I have stayed on for yet another year with Policy Expert due to their affordable prices and always helpful customer service. Reviewed on: 25th August 2023

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