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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Excellent Value Home (bricks & mortar plus contents) insurance

At renewal time, I found Policy Expert's quote to be the keenest, and with no reduction in features compared to other suppliers, which is the reason I chose them for this year's home insurance. Further, their website is easy to use and their response times, when contacting them by phone, are normally quite good. So I am, very happy to vote for them! Reviewed on: 25th August 2023

Always there

If you need help with anything they will help you , through what ever it is ,that's good yes! Reviewed on: 25th August 2023

Best Value!

Simple to navigate to find the policy that suited my needs. Jargon free. Reviewed on: 25th August 2023

Hassle Free Insurance

Policy Expert came up on a search, looked at the different variations of policies and the one I chose suited my needs and it was all done hassle free. Reviewed on: 25th August 2023

reliable Home Insurance

I was pleased of how simply and efficiently I liaised online and got the insurance as I wanted Reviewed on: 25th August 2023

Excellent customer service at reasonable prices

I have stayed on for yet another year with Policy Expert due to their affordable prices and always helpful customer service. Reviewed on: 25th August 2023

Great customer service

Problem I had last year was treated with a can-do attitude and they delivered. Unlike many others! Reviewed on: 25th August 2023

Home ins

Great company to deal with, very helpful staff. Fair prices Reviewed on: 25th August 2023

Great to use

Great service to use, never any hassle, easy, no dram Reviewed on: 25th August 2023

The best for insurance

I have been with Policy Expert for the last 3 years and they have been fantastic. They have consistently offered me the best prices on renewal and the level of cover they offer is great. Would highly recommend! Reviewed on: 25th August 2023

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