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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great company, competitively priced

Very quick and easy to obtain a quote and take out a policy. My second year with Policy Expert and would recommend! Reviewed on: 25th August 2023

Does what it says on the tin

Reasonably priced and just what you need. More than happy to renew. Reviewed on: 25th August 2023

good reliable insurance cover

After much research it became apparent Policy Expert was the most cost effective, comprehensive house insurance I could find. Thanks Reviewed on: 25th August 2023

Simple, easy to use process

The process of renewing my home insurance was really simple, quick and straightforward and the quote was lower than other quotes I received. Reviewed on: 25th August 2023

Swift and easy to arrange.

Straightforward service and they never over-charge upon renewal. Reviewed on: 25th August 2023

Best for Value

I shopped around quite a lot before renewing and couldn't find a better price. Also, the staff are very friendly, efficient and helpful. Reviewed on: 25th August 2023

Excellent value

Been with them for a while now and their customer service is excellent as are the prices, highly recommend Reviewed on: 25th August 2023

Great product good price

All the cover you could possibly need at a surprisingly low cost. Friendly experienced customer service staff, what more would you need. Great thank you Reviewed on: 25th August 2023

Easy, effective & efficient

Always found Policy Expert to be very efficient and good value for money Reviewed on: 25th August 2023

Excellent Value Home (bricks & mortar plus contents) insurance

At renewal time, I found Policy Expert's quote to be the keenest, and with no reduction in features compared to other suppliers, which is the reason I chose them for this year's home insurance. Further, their website is easy to use and their response times, when contacting them by phone, are normally quite good. So I am, very happy to vote for them! Reviewed on: 25th August 2023

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