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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

No problems

Cheap and cheerful, no problems at all. Would use again. Reviewed on: 25th August 2023

It's ok

Bit difficult to get in touch, but apart from that it seems they care about what you say. Reviewed on: 25th August 2023

easy

quick easy Profesional they, listen to you and provide answers. Reviewed on: 25th August 2023

Policy Expert for your insurance..

I have been using Policy Expert for my home and buildings insurance for several years now, as they have always had the best price for what I've needed. Reviewed on: 25th August 2023

Good price for home insurance

Very happy with the price. Have renewed. Reviewed on: 25th August 2023

A TOP COMPANY

AS A PERSON WHO LIKES TO ALWAYS PREPARE FOR EVERY EVENTUALLY AND THIS INCLUDES BUILDING AND CONTENT INSURANCE I ALWAYS CARRY OUT A LONG AND THOROUGH SEARCH BEFORE I MAKE A DECISION , AND POLICY EXPERT WAS THE COMPANY FOR ME . THIS DECISION IS BASED ON A NUMBER OF IMPORTANT ISSUES , COST COVER AND REPUTATION , AND POLICY EXPERT PROVIDE ALL OF THESE. . Reviewed on: 25th August 2023

Always Excellent Value

I have been with Policy Expert for several years and have not regretted it, policy pricing/increases have always been fair. No shock increases to my policy the year after signing up, as is usual practice with other companies. Would definitely recommend based on price/fairness.. Reviewed on: 25th August 2023

Home insurance

Competitive price and good service provider Reviewed on: 25th August 2023

Right cover at sensible price

Good choice of cover easy to use website in all very good Reviewed on: 25th August 2023

Good service, good prices

Always Courteous and polite. Friendly Reviewed on: 25th August 2023

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