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Policy Expert : Home insurance reviews

View other Policy Expert products
4.74
Based on 9,139 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9139)

Renewal price that's not a rip-off!

5
I was amazed to find my renewal offer from PolicyExpert actually being cheaper than comparison sites for equivalent cover. This made me feel valued as a customer. I wish all insurers did this! Reviewed on: 25th August 2023
Simon M's avatar
Simon M

Great service and value

5
Setting up our policy was really easy, the quote was competitive and we're happy with the level of cover we're getting. Reviewed on: 25th August 2023
Sophia Landells's avatar
Sophia Landells

Very good prices and very good customer service

5
Good prices, Good customer service, Good all inclusive policies managed online Reviewed on: 25th August 2023
John Rampton's avatar
John Rampton

outstanding

5
policy expert are a fair priced company and covered all my needs when insuring my property Always keep me updated on my policy details and renewals Reviewed on: 25th August 2023
Sharon's avatar
Sharon

Home Insurance.

5
The staff are always very friendly and helpful.They are also informative.Easybto use this company. Reviewed on: 25th August 2023
Susan Hart's avatar
Susan Hart

Excellent

5
Clear and easy to use website very competitive premiums all in all a pleasure to do business with Reviewed on: 25th August 2023
James's avatar
James

No problems so far

4
Reasonably priced, good level of cover. Have not had to deal with them so far (fingers crossed I won’t need to), but feel confident/reassured knowing that they will always be just a call away if needed. Reviewed on: 25th August 2023
Emma-Louise Tampen Haberfield's avatar
Emma-Louise Tampen Haberfield

No issues

4
All good. Easy to set up. Easy to access Reviewed on: 25th August 2023
Sarah Marshall's avatar
Sarah Marshall

Competitive house contents & buildings insurance

5
Competitive house contents & buildings insurance, all correspondence carried out online with policy pdf documents accessible via download Reviewed on: 25th August 2023
Mike M's avatar
Mike M

They do as they say

5
It is the good price and simple to do Reviewed on: 25th August 2023
david murray's avatar
david murray

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