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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great Value.

Great value and a very simple process to apply. Reviewed on: 25th August 2023

Tremendous value and professional service

I can only express my own experience as being a very fair and efficient service always provided swiftly and professionally. Reviewed on: 25th August 2023

helpful company

I unfortunately had to look into what could have been a potential claim with this insurance, and everyone who was involved was very helpful. Reviewed on: 25th August 2023

Excellent

Customer service is great and the rates are very reasonable. Great company! Reviewed on: 25th August 2023

Always reliable

Been with police expert now for several years, and they have always been very competitively priced, with customer care agents who actually seem to want to help! Friendly and approachable. Not claimed through them yet, but pleased with the service so far. Reviewed on: 25th August 2023

Easy policy website

Simple website to use and competitive pricing Reviewed on: 25th August 2023

Excellent Service - Competative Pricing

Smooth transaction of policy. Best price found. Reviewed on: 25th August 2023

Policy Expert, Policy VALUE

Dealing with Policy Expert was very easy, using the website. I always appreciate a well designed and easily navigable website. Plus a bonus of good value for money, especially when insurance costs have sky rocketed with other insurance companies. Thanks, here's hoping for a claim free year. Reviewed on: 25th August 2023

Excellent service

Very good service. Always very informative and helpful and always very competitive prices. Reviewed on: 25th August 2023

Great company

Always has a professional touch in dealing with them Reviewed on: 25th August 2023

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