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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

easy

quick easy Profesional they, listen to you and provide answers. Reviewed on: 25th August 2023

Policy Expert for your insurance..

I have been using Policy Expert for my home and buildings insurance for several years now, as they have always had the best price for what I've needed. Reviewed on: 25th August 2023

Good price for home insurance

Very happy with the price. Have renewed. Reviewed on: 25th August 2023

A TOP COMPANY

AS A PERSON WHO LIKES TO ALWAYS PREPARE FOR EVERY EVENTUALLY AND THIS INCLUDES BUILDING AND CONTENT INSURANCE I ALWAYS CARRY OUT A LONG AND THOROUGH SEARCH BEFORE I MAKE A DECISION , AND POLICY EXPERT WAS THE COMPANY FOR ME . THIS DECISION IS BASED ON A NUMBER OF IMPORTANT ISSUES , COST COVER AND REPUTATION , AND POLICY EXPERT PROVIDE ALL OF THESE. . Reviewed on: 25th August 2023

Always Excellent Value

I have been with Policy Expert for several years and have not regretted it, policy pricing/increases have always been fair. No shock increases to my policy the year after signing up, as is usual practice with other companies. Would definitely recommend based on price/fairness.. Reviewed on: 25th August 2023

Home insurance

Competitive price and good service provider Reviewed on: 25th August 2023

Right cover at sensible price

Good choice of cover easy to use website in all very good Reviewed on: 25th August 2023

Good service, good prices

Always Courteous and polite. Friendly Reviewed on: 25th August 2023

Renewal price that's not a rip-off!

I was amazed to find my renewal offer from PolicyExpert actually being cheaper than comparison sites for equivalent cover. This made me feel valued as a customer. I wish all insurers did this! Reviewed on: 25th August 2023

Great service and value

Setting up our policy was really easy, the quote was competitive and we're happy with the level of cover we're getting. Reviewed on: 25th August 2023

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