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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Great company!

I have always found this company, helpful and professional.Reasonable pricing too.I have had insurance with Policy Expert, for years. Reviewed on: 25th August 2023

Easy to renew and a fair price!

Pleased with the price especially as it’s a renewal, better than many other companies I looked at! I usually shop around each year but am happy to stay with Policy Expert! Reviewed on: 25th August 2023

Good value insurance

Very satisfied with my house insurance and received a competitive renewal too! Reviewed on: 25th August 2023

So easy to use, good communication

Policy Expert have been honest and helpful with the insurances. Information is on hand and really easy to communicate with Reviewed on: 25th August 2023

Mrs S

Been with Company for years. Helpful, friendly and competitive. Reviewed on: 25th August 2023

Great Value.

Great value and a very simple process to apply. Reviewed on: 25th August 2023

Tremendous value and professional service

I can only express my own experience as being a very fair and efficient service always provided swiftly and professionally. Reviewed on: 25th August 2023

helpful company

I unfortunately had to look into what could have been a potential claim with this insurance, and everyone who was involved was very helpful. Reviewed on: 25th August 2023

Excellent

Customer service is great and the rates are very reasonable. Great company! Reviewed on: 25th August 2023

Always reliable

Been with police expert now for several years, and they have always been very competitively priced, with customer care agents who actually seem to want to help! Friendly and approachable. Not claimed through them yet, but pleased with the service so far. Reviewed on: 25th August 2023

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