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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Home Insurance

5
Best price for home & contents insurance over last few years. Reviewed on: 25th August 2023

Excellent service

5
Been with policy expert a few years now and they provide an excellent,reliable service and always keep you up to date. Reviewed on: 25th August 2023

Excellent Home Insurance

5
Every time I've had to call up they are amazing at helping you in the hour of need Reviewed on: 25th August 2023

Spot on!

5
Great cover and great service. Definitely would recommend. Reviewed on: 25th August 2023

Policy Experts? They are!!

5
Have been using them for a number of years now and they never fail in finding me the cheapest cover! Amazing! Reviewed on: 25th August 2023

Easy & quick service

5
Documents came through very quickly Reviewed on: 25th August 2023

Does what is says on the tin...

5
Easy to arrange, great cover at a fair price. Very happy. Reviewed on: 25th August 2023

Always there to advise and help.

5
Never had a problem with my insurance company always advised me and helped in anyway they can, always fast response when phoned. Reviewed on: 25th August 2023

Excellent service, competitively priced

5
Excellent company, easy to purchase and excellent communication Reviewed on: 25th August 2023

Amazing

4
I have been with them for several years now as they have always beaten other companies quotes and checked all the options I required. Reviewed on: 25th August 2023

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