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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Amazing

I have been with them for several years now as they have always beaten other companies quotes and checked all the options I required. Reviewed on: 25th August 2023

Straight forward easy to understand

No faff, simple and to the point!! Great cover and a great price. Reviewed on: 25th August 2023

They are really good.

Policy can always be amended to suit customers needs should they change. Fairly priced, and if you’re not satisfied with your renewal quote, they are happy to talk to you and renegotiate. Reviewed on: 25th August 2023

Great Insurer!

It is easy to apply for insurance through this company and they are the cheapest around for home insurance. Renewal is also an easy process, with renewal information being sent through in plenty of time before the policy runs out. Would highly recommend! Reviewed on: 25th August 2023

Great.

The service is second to none with pricing very competitive always looking for the best deal and conditions,also very friendly staff. Reviewed on: 25th August 2023

An excellent company

Policy Expert offers a good product at a very affordable price Reviewed on: 25th August 2023

Best choice

A good price and good communications, all in all a good sound service. Reviewed on: 25th August 2023

No fuss service

Had water ingress following storm damage and claim was handled professionally. Very easy to communicate with claims team and although there was a bit of a wait for the claim to be processed, it was dealt with very well. Reviewed on: 25th August 2023

Easy.

Very easy to deal with and very good value. Reviewed on: 25th August 2023

No price hikes

Reasonable renewal price, have been with them for a few years now. Reviewed on: 25th August 2023

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