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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Easy & quick service

Documents came through very quickly Reviewed on: 25th August 2023

Does what is says on the tin...

Easy to arrange, great cover at a fair price. Very happy. Reviewed on: 25th August 2023

Always there to advise and help.

Never had a problem with my insurance company always advised me and helped in anyway they can, always fast response when phoned. Reviewed on: 25th August 2023

Excellent service, competitively priced

Excellent company, easy to purchase and excellent communication Reviewed on: 25th August 2023

Amazing

I have been with them for several years now as they have always beaten other companies quotes and checked all the options I required. Reviewed on: 25th August 2023

Straight forward easy to understand

No faff, simple and to the point!! Great cover and a great price. Reviewed on: 25th August 2023

They are really good.

Policy can always be amended to suit customers needs should they change. Fairly priced, and if you’re not satisfied with your renewal quote, they are happy to talk to you and renegotiate. Reviewed on: 25th August 2023

Great Insurer!

It is easy to apply for insurance through this company and they are the cheapest around for home insurance. Renewal is also an easy process, with renewal information being sent through in plenty of time before the policy runs out. Would highly recommend! Reviewed on: 25th August 2023

Great.

The service is second to none with pricing very competitive always looking for the best deal and conditions,also very friendly staff. Reviewed on: 25th August 2023

An excellent company

Policy Expert offers a good product at a very affordable price Reviewed on: 25th August 2023

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