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Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Policy Expert, Policy VALUE

5
Dealing with Policy Expert was very easy, using the website. I always appreciate a well designed and easily navigable website. Plus a bonus of good value for money, especially when insurance costs have sky rocketed with other insurance companies. Thanks, here's hoping for a claim free year. Reviewed on: 25th August 2023
Gordon's avatar
Gordon

Excellent service

5
Very good service. Always very informative and helpful and always very competitive prices. Reviewed on: 25th August 2023
Swanny70 's avatar
Swanny70

Great company

5
Always has a professional touch in dealing with them Reviewed on: 25th August 2023
Jennifer Homeyard's avatar
Jennifer Homeyard

Home Insurance

5
Best price for home & contents insurance over last few years. Reviewed on: 25th August 2023
BrianSquirrel's avatar
BrianSquirrel

Excellent service

5
Been with policy expert a few years now and they provide an excellent,reliable service and always keep you up to date. Reviewed on: 25th August 2023
Simon Liversidge's avatar
Simon Liversidge

Excellent Home Insurance

5
Every time I've had to call up they are amazing at helping you in the hour of need Reviewed on: 25th August 2023
Philip Howe 's avatar
Philip Howe

Spot on!

5
Great cover and great service. Definitely would recommend. Reviewed on: 25th August 2023
Mark Jackson's avatar
Mark Jackson

Policy Experts? They are!!

5
Have been using them for a number of years now and they never fail in finding me the cheapest cover! Amazing! Reviewed on: 25th August 2023
Stuart Allison's avatar
Stuart Allison

Easy & quick service

5
Documents came through very quickly Reviewed on: 25th August 2023
Patricia Robins's avatar
Patricia Robins

Does what is says on the tin...

5
Easy to arrange, great cover at a fair price. Very happy. Reviewed on: 25th August 2023
Glyn Wood's avatar
Glyn Wood

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