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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Best choice

A good price and good communications, all in all a good sound service. Reviewed on: 25th August 2023

No fuss service

Had water ingress following storm damage and claim was handled professionally. Very easy to communicate with claims team and although there was a bit of a wait for the claim to be processed, it was dealt with very well. Reviewed on: 25th August 2023

Easy.

Very easy to deal with and very good value. Reviewed on: 25th August 2023

No price hikes

Reasonable renewal price, have been with them for a few years now. Reviewed on: 25th August 2023

No fuss and a good price

Competitive price and a good level of cover. Reviewed on: 25th August 2023

no fuss and easy to set up

easy to set up with no fuss and easy to understand , plus very competitive prices and not pushing you to add on extras which you do not need Reviewed on: 25th August 2023

Couldn't find cheaper

Have been with Policy Expert for a while and although the premiums have gone up, so has every where else, and for the cover l could not find any cheaper. Reviewed on: 25th August 2023

Great value

The insurance ticked all our requirements. Reviewed on: 25th August 2023

Home Insurance renewal

Competitive pricing and efficient service at review time made renewing easy. Reviewed on: 25th August 2023

Highly Recommend

Policy expert are always there for you, when you need them. With fantastic cover for your individual needs at competitive prices. Reviewed on: 25th August 2023

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