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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

no fuss and easy to set up

easy to set up with no fuss and easy to understand , plus very competitive prices and not pushing you to add on extras which you do not need Reviewed on: 25th August 2023

Couldn't find cheaper

Have been with Policy Expert for a while and although the premiums have gone up, so has every where else, and for the cover l could not find any cheaper. Reviewed on: 25th August 2023

Great value

The insurance ticked all our requirements. Reviewed on: 25th August 2023

Home Insurance renewal

Competitive pricing and efficient service at review time made renewing easy. Reviewed on: 25th August 2023

Highly Recommend

Policy expert are always there for you, when you need them. With fantastic cover for your individual needs at competitive prices. Reviewed on: 25th August 2023

Great service

You cannot fault the service and the price you pay for it. Reviewed on: 25th August 2023

Value for money

Attractive prices very easy to apply very easy to use and very easy to claim if needs be Reviewed on: 25th August 2023

Fantastic Company!

I’ve been with this company a couple of years and they’re fantastic! Never had any issues and renewals are so easy and straight forward! Highly recommend. Reviewed on: 25th August 2023

Great service!

Policy Expert give us peace of mind, we’ve only had to make one claim thankfully but when we did they made us so quick, easy and painless that it was a real pleasure! They paid out quickly and we’re super helpful when we called. Great customer service and a lovely company! Reviewed on: 25th August 2023

Good value home insurance easily arranged.

Good value home insurance easily arranged. I have not had to claim yet so hopefully that will be as easy.. Reviewed on: 25th August 2023

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