Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9136)

Very fast action on claim

We got water leak from Bath and damage our roof I phone customer svc and the repair was done very fast Reviewed on: 25th August 2023

Great Value Home Insurance

Great coverage AT A VERY REASONBABLE PRICE Reviewed on: 25th August 2023

Tried, tested and passed with flying colours

Been with them now for some years. Have moved house and had several claims and all have been sorted out quickly and efficiently. Their rates are highly competitive and their service is excellent. Reviewed on: 25th August 2023

Great value insurance provider

Policy Expert often offers the best value quotes whenever I search for a new home insurance. The buying process is quick and easy to follow and customer support helpful. Reviewed on: 25th August 2023

Highly recommend!

I have been with Policy Expert for a few years now. Price has always been highly competitive and they are so easy to deal with. I would recommend to anyone. Reviewed on: 25th August 2023

Excellent policy at great price

Have been with them for years and any increases have always been reasonable and I feel like my loyalty counts. Reviewed on: 25th August 2023

Good and reliable insurance cover

From start to finish it all went well. Polite and friendly, they listen to what you need. Reviewed on: 25th August 2023

Good value, easy to arrange

It's been a good service since I set this up. It was easy to set up, easy to make changes to when I paid and good value for money Reviewed on: 25th August 2023

Awesome

Competitive pricing, super service, very efficient. I wouldn't look anywhere else. Reviewed on: 25th August 2023

Home insurance

Been with these guys a few years and very happy, easy to deal with and good support. Have recommended to friends. Reviewed on: 25th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home insurance
from Nationwide 2.36 from 85 reviews
Home Insurance
from HSBC 4.37 from 7 reviews
Landlord Insurance
from Sharrocks 0.00 from 0 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub