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Policy Expert : Home insurance reviews

4.74
Based on 9,139 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9139)

Great service

5
You cannot fault the service and the price you pay for it. Reviewed on: 25th August 2023

Value for money

5
Attractive prices very easy to apply very easy to use and very easy to claim if needs be Reviewed on: 25th August 2023

Fantastic Company!

5
I’ve been with this company a couple of years and they’re fantastic! Never had any issues and renewals are so easy and straight forward! Highly recommend. Reviewed on: 25th August 2023

Great service!

5
Policy Expert give us peace of mind, we’ve only had to make one claim thankfully but when we did they made us so quick, easy and painless that it was a real pleasure! They paid out quickly and we’re super helpful when we called. Great customer service and a lovely company! Reviewed on: 25th August 2023

Good value home insurance easily arranged.

4
Good value home insurance easily arranged. I have not had to claim yet so hopefully that will be as easy.. Reviewed on: 25th August 2023

Very fast action on claim

5
We got water leak from Bath and damage our roof I phone customer svc and the repair was done very fast Reviewed on: 25th August 2023

Great Value Home Insurance

5
Great coverage AT A VERY REASONBABLE PRICE Reviewed on: 25th August 2023

Tried, tested and passed with flying colours

5
Been with them now for some years. Have moved house and had several claims and all have been sorted out quickly and efficiently. Their rates are highly competitive and their service is excellent. Reviewed on: 25th August 2023

Great value insurance provider

5
Policy Expert often offers the best value quotes whenever I search for a new home insurance. The buying process is quick and easy to follow and customer support helpful. Reviewed on: 25th August 2023

Highly recommend!

5
I have been with Policy Expert for a few years now. Price has always been highly competitive and they are so easy to deal with. I would recommend to anyone. Reviewed on: 25th August 2023

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