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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Always there to advise and help.

Never had a problem with my insurance company always advised me and helped in anyway they can, always fast response when phoned. Reviewed on: 25th August 2023

Excellent service, competitively priced

Excellent company, easy to purchase and excellent communication Reviewed on: 25th August 2023

Amazing

I have been with them for several years now as they have always beaten other companies quotes and checked all the options I required. Reviewed on: 25th August 2023

Straight forward easy to understand

No faff, simple and to the point!! Great cover and a great price. Reviewed on: 25th August 2023

They are really good.

Policy can always be amended to suit customers needs should they change. Fairly priced, and if you’re not satisfied with your renewal quote, they are happy to talk to you and renegotiate. Reviewed on: 25th August 2023

Great Insurer!

It is easy to apply for insurance through this company and they are the cheapest around for home insurance. Renewal is also an easy process, with renewal information being sent through in plenty of time before the policy runs out. Would highly recommend! Reviewed on: 25th August 2023

Great.

The service is second to none with pricing very competitive always looking for the best deal and conditions,also very friendly staff. Reviewed on: 25th August 2023

An excellent company

Policy Expert offers a good product at a very affordable price Reviewed on: 25th August 2023

Best choice

A good price and good communications, all in all a good sound service. Reviewed on: 25th August 2023

No fuss service

Had water ingress following storm damage and claim was handled professionally. Very easy to communicate with claims team and although there was a bit of a wait for the claim to be processed, it was dealt with very well. Reviewed on: 25th August 2023

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