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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Home insurance

Been with these guys a few years and very happy, easy to deal with and good support. Have recommended to friends. Reviewed on: 25th August 2023

excellant service

Straight forward ans simple to access, good value, all sorted within a few minutes ! Reviewed on: 25th August 2023

Always better value

I have been with Policy expert now for 3years and I always check round other insurance companies when it comes to renewing but they are such great value like including home emergency for free and they always offer a cheaper price. Reviewed on: 25th August 2023

Excellent cover at reasonable cost

I am very pleased with this service Reviewed on: 25th August 2023

Straightforward insurance, just the right level of communication

Renewal was easy & straightforward, reminders sent on time, just the right level of communication ie not inundated! Reviewed on: 25th August 2023

So easy

Good competitive company that keeps their customers informed at all times. Reviewed on: 25th August 2023

Good price

Good price, quick and easy to renew policy. Web site easy to follow Reviewed on: 25th August 2023

Great company

Been with Policy Expert for some time now.There communications and support are second to none. Reviewed on: 25th August 2023

Value for money and user friendly process

I was pleasantly surprised when I found Policy Expert, the overall cost was just under £300 less than my old insurer's quote for renewing, for the same cover. The Information was clear and the setting up process was uncomplicated, thank you. Reviewed on: 25th August 2023

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