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Policy Expert : Home insurance reviews

4.73
Based on 9,136 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Policy expert

5
Good price and good quality cover. Easy website with no hassle to insure Reviewed on: 25th August 2023

Efficient

5
Everything was easy to navigate,understand and eventually accept as they were cinpetitive too Reviewed on: 25th August 2023

Very competative quotes and great service.

5
I found that this was the easiest online form to fill in to get a quote. My experience of other websites has been complicated and long winded making the process stressful and tedious. Great customer service using the "Chat box" quick and efficient. Reviewed on: 25th August 2023

Home insurance

5
Policy Expert have been brilliant, understanding and consideration for,of their customers. Reviewed on: 25th August 2023

Con Artists

1
Look at trust pilot... they have a tendency to do anything to void policies rather than pay out... Would have been better with no insurance Reviewed on: 25th August 2023

Home Insurance

5
No nonsense, great value home insurance. Would recommend to anyone looking for home insurance to get a quote. Reviewed on: 25th August 2023

Easy to use and easy to manage

5
It was so easy to get the insurance policy from policy expert and made life a lot calmer with their competitive rates! Reviewed on: 25th August 2023

Value for money

5
People are very easy to speak to and extremely helpful. After changing from a long term insurer several years ago, I am more than happy with the policy, service, and value for money. Would highly recommend. Reviewed on: 25th August 2023

Easy to access, great terms

4
Pleased with the cover provided, transparent ts and cs, competitive pricing Reviewed on: 25th August 2023

Great company

5
Used these for the last few years. Great service and great price. Reviewed on: 25th August 2023

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