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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Fantastic Company!

I’ve been with this company a couple of years and they’re fantastic! Never had any issues and renewals are so easy and straight forward! Highly recommend. Reviewed on: 25th August 2023

Great service!

Policy Expert give us peace of mind, we’ve only had to make one claim thankfully but when we did they made us so quick, easy and painless that it was a real pleasure! They paid out quickly and we’re super helpful when we called. Great customer service and a lovely company! Reviewed on: 25th August 2023

Good value home insurance easily arranged.

Good value home insurance easily arranged. I have not had to claim yet so hopefully that will be as easy.. Reviewed on: 25th August 2023

Very fast action on claim

We got water leak from Bath and damage our roof I phone customer svc and the repair was done very fast Reviewed on: 25th August 2023

Great Value Home Insurance

Great coverage AT A VERY REASONBABLE PRICE Reviewed on: 25th August 2023

Tried, tested and passed with flying colours

Been with them now for some years. Have moved house and had several claims and all have been sorted out quickly and efficiently. Their rates are highly competitive and their service is excellent. Reviewed on: 25th August 2023

Great value insurance provider

Policy Expert often offers the best value quotes whenever I search for a new home insurance. The buying process is quick and easy to follow and customer support helpful. Reviewed on: 25th August 2023

Highly recommend!

I have been with Policy Expert for a few years now. Price has always been highly competitive and they are so easy to deal with. I would recommend to anyone. Reviewed on: 25th August 2023

Excellent policy at great price

Have been with them for years and any increases have always been reasonable and I feel like my loyalty counts. Reviewed on: 25th August 2023

Good and reliable insurance cover

From start to finish it all went well. Polite and friendly, they listen to what you need. Reviewed on: 25th August 2023

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