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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Good price

Good price, quick and easy to renew policy. Web site easy to follow Reviewed on: 25th August 2023

Great company

Been with Policy Expert for some time now.There communications and support are second to none. Reviewed on: 25th August 2023

Value for money and user friendly process

I was pleasantly surprised when I found Policy Expert, the overall cost was just under £300 less than my old insurer's quote for renewing, for the same cover. The Information was clear and the setting up process was uncomplicated, thank you. Reviewed on: 25th August 2023

Policy expert

Good price and good quality cover. Easy website with no hassle to insure Reviewed on: 25th August 2023

Efficient

Everything was easy to navigate,understand and eventually accept as they were cinpetitive too Reviewed on: 25th August 2023

Very competative quotes and great service.

I found that this was the easiest online form to fill in to get a quote. My experience of other websites has been complicated and long winded making the process stressful and tedious. Great customer service using the "Chat box" quick and efficient. Reviewed on: 25th August 2023

Home insurance

Policy Expert have been brilliant, understanding and consideration for,of their customers. Reviewed on: 25th August 2023

Con Artists

Look at trust pilot... they have a tendency to do anything to void policies rather than pay out... Would have been better with no insurance Reviewed on: 25th August 2023

Home Insurance

No nonsense, great value home insurance. Would recommend to anyone looking for home insurance to get a quote. Reviewed on: 25th August 2023

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