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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Amazing service.

I have been a loyal customer of Policy Expert for several years, and their house insurance continues to impress me with its comprehensive coverage and outstanding customer service. From day one, they have proven themselves to be a reliable partner in safeguarding my most valuable asset. Here's why I believe their house insurance deserves nothing less than a five-star rating :) Reviewed on: 25th August 2023

Easy and fuss free service

I`ve renewed my home insurance with Policy Expert for a few years now because they make it very easy to do so with everything done quick and simple on line and the price has stayed really good each year. Reviewed on: 25th August 2023

Good cover, Fair prices

I chose to renew my home insurance policy with Policy Expert this year because the quote was very competitive. It covers everything I want and the communication from the company is good and easy easy to understand. Reviewed on: 25th August 2023

Nothing bad to say

We have had this insurance for a few months. We found it on compare the market. They send regular emails and the log in process is easy to use. It quick to find the out policy and outlines what is included and what isn’t. Would deffo recommend to friends and family Reviewed on: 25th August 2023

Great household insurance

You’re not the cheapest or the most expensive you offer a fair affordable price which is what most people look for Reviewed on: 25th August 2023

Cheapest available

Cheapest option on insurance comparison sights at the time. Reviewed on: 25th August 2023

Great service and low renewal price way ahead of the other quotes

No nonsense quote and free add ons Reviewed on: 25th August 2023

Amazing Service at Brilliant Price

Policy Expert has been outstanding for me over the last few years. As insurance prices have gone up they have consistently kept my premium low as well as providing an excellent service. I cannot recommend them enough Reviewed on: 25th August 2023

Competitive price

I can only review the cost of this insurance, luckily I didn't need to deal with them for any claims. They are competitive with prices, and every year give a good deal so it saves me shopping around too much Reviewed on: 25th August 2023

SPECIAL

I asked to have my paper work sent by post and not a bit of trouble you sent it straight away no questions asked that was good thnku. Reviewed on: 25th August 2023

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