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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Great household insurance

You’re not the cheapest or the most expensive you offer a fair affordable price which is what most people look for Reviewed on: 25th August 2023

Cheapest available

Cheapest option on insurance comparison sights at the time. Reviewed on: 25th August 2023

Great service and low renewal price way ahead of the other quotes

No nonsense quote and free add ons Reviewed on: 25th August 2023

Amazing Service at Brilliant Price

Policy Expert has been outstanding for me over the last few years. As insurance prices have gone up they have consistently kept my premium low as well as providing an excellent service. I cannot recommend them enough Reviewed on: 25th August 2023

Competitive price

I can only review the cost of this insurance, luckily I didn't need to deal with them for any claims. They are competitive with prices, and every year give a good deal so it saves me shopping around too much Reviewed on: 25th August 2023

SPECIAL

I asked to have my paper work sent by post and not a bit of trouble you sent it straight away no questions asked that was good thnku. Reviewed on: 25th August 2023

Policy Expert

Reasonable price for home insurance. Had to mark a four and seven as I have not had any dealing with customer service as yet. Reviewed on: 25th August 2023

Good value and easy

Cheaper than my previous policy with similar coverage and easy to change Reviewed on: 25th August 2023

Friendly and Welcoming

After having a bad experience with my last home insurance provider Policy Expert were a breath of fresh air very friendly, welcoming and everything was explained clearly. Have already recommended Policy Expert to my family and friends. Reviewed on: 25th August 2023

Simple easy to sort out and a good price!

Very straightforward and simple to use application requirements. Clear questions. Very easy to get sorted - and a good price! Reviewed on: 25th August 2023

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