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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

SPECIAL

I asked to have my paper work sent by post and not a bit of trouble you sent it straight away no questions asked that was good thnku. Reviewed on: 25th August 2023

Policy Expert

Reasonable price for home insurance. Had to mark a four and seven as I have not had any dealing with customer service as yet. Reviewed on: 25th August 2023

Good value and easy

Cheaper than my previous policy with similar coverage and easy to change Reviewed on: 25th August 2023

Friendly and Welcoming

After having a bad experience with my last home insurance provider Policy Expert were a breath of fresh air very friendly, welcoming and everything was explained clearly. Have already recommended Policy Expert to my family and friends. Reviewed on: 25th August 2023

Simple easy to sort out and a good price!

Very straightforward and simple to use application requirements. Clear questions. Very easy to get sorted - and a good price! Reviewed on: 25th August 2023

Peace of Mind

A comprehensive policy with home protection cover for a reasonable cost Reviewed on: 25th August 2023

Fab

Easy to set up insurance on line. Reviewed on: 25th August 2023

Efficient and consistent and friendly

Their fees are among the lowest. They have not put them up on renewal. They are yuck and efficient on the phone but my experience was also a ver warm and friendly one. Reviewed on: 25th August 2023

Excellent customer service and can't beat price

So helpful and easy to set up with clear explanations for everything Reviewed on: 25th August 2023

5 star policies at a great price

Great policies at a great price. Good customer service. Reviewed on: 25th August 2023

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