Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

View other Policy Expert products

4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9136)

5 star policies at a great price

Great policies at a great price. Good customer service. Reviewed on: 25th August 2023

Good service at a reasonable rate

Reasonable rates and the service is good. Paperwork received so I can check what is covered Reviewed on: 25th August 2023

Very satisfied

Everything has gone smoothly with taking up this my house insurance with Policy Expert Reviewed on: 25th August 2023

Good provider

Seems like good coverage and value for money. Never had to claim so can't review that process Reviewed on: 25th August 2023

So far so good

I feel like I don't have much to say in this interview, i haven’t interacted with Policy Expert other than when I bought insurance. The cover i bought is substantial and offers some cover which other’s don't. It was easy to purchase and the online portal is easy to navigate. Like most insurers I might be writing a different review if I ever have to claim… Reviewed on: 25th August 2023

Easy, affordable and comprehensive!

Quote was much better than any competitors and still covered everything I needed it to. Sign-up was easy as well - would recommend! Reviewed on: 25th August 2023

Great cover

I've been with Policy Expert and recently upgraded to the Platinum cover this year Excellent cover and great customer service...so far. Reviewed on: 25th August 2023

Easy to deal with

Simple renewal process and comprehensive insurance. Reviewed on: 25th August 2023

Good value and reliable

The administration of the policy is painless. Whilst not always the cheapest it is always there or thereabouts. To fully test any insurer you need to unfortunately make a claim. I am lucky to have not needed to do that. However I have never felt the need to go elsewhere. Reviewed on: 25th August 2023

Great insurance at a sensible price

Excellent customer service and reasonable prices Reviewed on: 25th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from RIAS 2.69 from 44 reviews
Insurance
from Vernon Building Society 4.42 from 12 reviews
Insurance
from Swansea Building Society 0.00 from 0 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.74 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub