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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Great cover

I've been with Policy Expert and recently upgraded to the Platinum cover this year Excellent cover and great customer service...so far. Reviewed on: 25th August 2023

Easy to deal with

Simple renewal process and comprehensive insurance. Reviewed on: 25th August 2023

Good value and reliable

The administration of the policy is painless. Whilst not always the cheapest it is always there or thereabouts. To fully test any insurer you need to unfortunately make a claim. I am lucky to have not needed to do that. However I have never felt the need to go elsewhere. Reviewed on: 25th August 2023

Great insurance at a sensible price

Excellent customer service and reasonable prices Reviewed on: 25th August 2023

RELIABILITY

Simple home truth -it is a compnay that never leaves you with the feeling that you could do better elsewhere they have your interests at heart. Reviewed on: 25th August 2023

Rest assured

Not had an opportunity to test them (yet) . But happy in the knowledge that if I do need too I will be looked after .. Reviewed on: 25th August 2023

Best value and service

Have been with this company for several years, always shopped around at renewal and found them to be the most competitive, quick, reliable and informative Reviewed on: 25th August 2023

Excellent service. Competitive prices

Policy Expert have been our insurers for several years. Their prices have been unbeatable for the level of cover provided. Renewals have been straightforward and easy to do - especially for somebody not very good at using IT. Hope to use them for many years yet. Reviewed on: 25th August 2023

2023

With policy expert over a year Up to now everything ok Reviewed on: 25th August 2023

Great cover, reasonable price

Cover gives me everything I need for building and contents, including Homeserve. Haven't found cheaper in the last 4 years. Reviewed on: 25th August 2023

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