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Policy Expert : Home insurance reviews

4.73
Based on 9,136 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

RELIABILITY

5
Simple home truth -it is a compnay that never leaves you with the feeling that you could do better elsewhere they have your interests at heart. Reviewed on: 25th August 2023

Rest assured

5
Not had an opportunity to test them (yet) . But happy in the knowledge that if I do need too I will be looked after .. Reviewed on: 25th August 2023

Best value and service

5
Have been with this company for several years, always shopped around at renewal and found them to be the most competitive, quick, reliable and informative Reviewed on: 25th August 2023

Excellent service. Competitive prices

5
Policy Expert have been our insurers for several years. Their prices have been unbeatable for the level of cover provided. Renewals have been straightforward and easy to do - especially for somebody not very good at using IT. Hope to use them for many years yet. Reviewed on: 25th August 2023

2023

4
With policy expert over a year Up to now everything ok Reviewed on: 25th August 2023

Great cover, reasonable price

5
Cover gives me everything I need for building and contents, including Homeserve. Haven't found cheaper in the last 4 years. Reviewed on: 25th August 2023

Excellent saving money

5
Excellent quality service u have competitive in the market save monet Reviewed on: 25th August 2023

Website easy to use and excellent customer care

5
We don't normally auto renew but Policy expert was definitely the best prices with excellent cover Reviewed on: 25th August 2023

Great price

4
Good cover at a great price,best renewal offer and straightforward to purchase. Reviewed on: 25th August 2023

Excellent service

5
Easy to use website. Fast responses. Excellent price for quality insurance with extras. Reviewed on: 25th August 2023

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