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Policy Expert : Home insurance reviews

4.74
Based on 9,139 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Excellent saving money

5
Excellent quality service u have competitive in the market save monet Reviewed on: 25th August 2023

Website easy to use and excellent customer care

5
We don't normally auto renew but Policy expert was definitely the best prices with excellent cover Reviewed on: 25th August 2023

Great price

4
Good cover at a great price,best renewal offer and straightforward to purchase. Reviewed on: 25th August 2023

Excellent service

5
Easy to use website. Fast responses. Excellent price for quality insurance with extras. Reviewed on: 25th August 2023

No drama, no fuss

5
Easy process, effective communications, good online portal, reasonably priced. Meets all my needs! Reviewed on: 25th August 2023

never claimed but no issues

5
quick and easy to get the insurance. decent price. all good. Reviewed on: 25th August 2023

Solid company

4
Very happy with Policy Expert. Very easy to set up insurance with them. Reviewed on: 25th August 2023

Easy to Use

5
For a techno phob like myself i found the Policy Expert website friendly and easy to use and they also don't bombard you with advertisement emails. Totally user friendly. Reviewed on: 25th August 2023

So Simple

5
Very straightforward, and excellent value. I always check against others but applications are painful and these guys generally offer the best for less. Reviewed on: 25th August 2023

Easy policy excellent cover

4
Was looking for home Insurance and existing renewal was extortionate considering there was no claim ever made. Found policy expert and their policies were easy to google and understand and the cover within each policy type was easy to understand. Key cover was excellent and easy to understand too. Just hope I never need to claim but if I do I hope it is easy and hassle free otherwise No recommendations from us. Reviewed on: 25th August 2023

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