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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Easy and good value

Very easy to use Web site, and the best value for money that I found. Definitely recommend to everyone I know. Reviewed on: 25th August 2023

Easy service

An easy service to renew at a great price Reviewed on: 25th August 2023

Never a problem

Never had a problem with anything with Policy Expert and been with them a few years now. Prices not really gone up that much either over the years, in fact one year it went down. Which is great in this current climate Reviewed on: 25th August 2023

good value

Good Value and not to big a price hike when renewing Reviewed on: 25th August 2023

Good

Good value quote with simple admin Reviewed on: 25th August 2023

Home Insurance

Been with them a number of years there renewal is always competitive and easy to do. Reviewed on: 25th August 2023

Amazing service.

I have been a loyal customer of Policy Expert for several years, and their house insurance continues to impress me with its comprehensive coverage and outstanding customer service. From day one, they have proven themselves to be a reliable partner in safeguarding my most valuable asset. Here's why I believe their house insurance deserves nothing less than a five-star rating :) Reviewed on: 25th August 2023

Easy and fuss free service

I`ve renewed my home insurance with Policy Expert for a few years now because they make it very easy to do so with everything done quick and simple on line and the price has stayed really good each year. Reviewed on: 25th August 2023

Good cover, Fair prices

I chose to renew my home insurance policy with Policy Expert this year because the quote was very competitive. It covers everything I want and the communication from the company is good and easy easy to understand. Reviewed on: 25th August 2023

Nothing bad to say

We have had this insurance for a few months. We found it on compare the market. They send regular emails and the log in process is easy to use. It quick to find the out policy and outlines what is included and what isn’t. Would deffo recommend to friends and family Reviewed on: 25th August 2023

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