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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Value for money and user friendly process

I was pleasantly surprised when I found Policy Expert, the overall cost was just under £300 less than my old insurer's quote for renewing, for the same cover. The Information was clear and the setting up process was uncomplicated, thank you. Reviewed on: 25th August 2023

Policy expert

Good price and good quality cover. Easy website with no hassle to insure Reviewed on: 25th August 2023

Efficient

Everything was easy to navigate,understand and eventually accept as they were cinpetitive too Reviewed on: 25th August 2023

Very competative quotes and great service.

I found that this was the easiest online form to fill in to get a quote. My experience of other websites has been complicated and long winded making the process stressful and tedious. Great customer service using the "Chat box" quick and efficient. Reviewed on: 25th August 2023

Home insurance

Policy Expert have been brilliant, understanding and consideration for,of their customers. Reviewed on: 25th August 2023

Con Artists

Look at trust pilot... they have a tendency to do anything to void policies rather than pay out... Would have been better with no insurance Reviewed on: 25th August 2023

Home Insurance

No nonsense, great value home insurance. Would recommend to anyone looking for home insurance to get a quote. Reviewed on: 25th August 2023

Easy to use and easy to manage

It was so easy to get the insurance policy from policy expert and made life a lot calmer with their competitive rates! Reviewed on: 25th August 2023

Value for money

People are very easy to speak to and extremely helpful. After changing from a long term insurer several years ago, I am more than happy with the policy, service, and value for money. Would highly recommend. Reviewed on: 25th August 2023

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