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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

THE EASE

5
JUST LIKE THAT...ENTRTERED MY DETAILS,QUOTES GALORE,EASY TO SORT,AND THEY CHECK ON YOU THROUGHOUT THE YEAR,WELL DONE PE Reviewed on: 24th August 2023

Try them, doubt you'll be disappointed

5
Renewed fir second year as price and policy very competitive. Reviewed on: 24th August 2023

Value for money!

5
In this climate it has become hard to find products that are necessary at good value for money and have all that you need within. Policy expert is exactly that. There is no competition on quality and quantity at an affordable price. Reviewed on: 24th August 2023

Great cover, great price

5
I found Policy Expert offer exceptional cover at a very competitive price compared with my previous insurer (one of the big old companies), a savings of around 60% for better cover! Reviewed on: 24th August 2023

Best insurance company

5
I ve used policy expert for many years. Always give excellent service with really great price. Reviewed on: 24th August 2023

Great value

5
Great price, and good communication. Very easy to transact with. Reviewed on: 24th August 2023

Great service and price

5
I have just renewed our house insurance with Policy Expert gor a second year. Their renewal quote was a really good price. Reviewed on: 24th August 2023

Affordable

5
Well priced. Just what we needed. Hassle free. Reviewed on: 24th August 2023

Worth a shot

5
I was close to paying for a mortgage advisor but saw this on Martin Lewis money saving expert and thought I’d give it a go. I was a first time buyer so every penny counted. The app was really easy to use and helped to track everything l. The advisors were really helpful and I am so glad I used the company. Would recommend. Reviewed on: 24th August 2023

No nonsense insurance

5
For no nonsense insurance at a fair price I would recommend Policy Expert everytime Reviewed on: 24th August 2023