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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

No nonsense insurance

For no nonsense insurance at a fair price I would recommend Policy Expert everytime Reviewed on: 24th August 2023

Like for Like very competitive prices friendly people great service

No hassle renewing policy easy to use website Reviewed on: 24th August 2023

Great company!

I’ve used policy Expert for a number of years now for my home insurance and there’s good reason for this. The staff are really helpful, professional and friendly and the policies simple and straightforward with all the expected cover written in an easy to understand way. Thank you Policy Expert Reviewed on: 24th August 2023

Very easy to set up

I have insured my house and contents ,and my hearing aids so simple on line or phone and the cost is very good for what you get covered for a very competitive cost have a look I did and I'm happy I did. Reviewed on: 24th August 2023

Brilliant service

All good , all covered great price ! Reviewed on: 24th August 2023

Low price insurance for top price service .

I have been with policy expert for four years now they charge a fair price for an excellent service . Unfortunately this year I had to make a claim which was dealt with professionally. The claim was dealt with in a respectful time and without any problems . . Reviewed on: 24th August 2023

Easy to use website

It's a straight forward company with no complicated jargon or confusing paperwork. Reviewed on: 24th August 2023

Great

Great insurance at a great price Reviewed on: 24th August 2023

Awesome value for money policies

Really pleased we switched. The policies are great value for money and easy to understand. Reviewed on: 24th August 2023

Great value and service

Policy expert make insure so straightforward. When I needed to make a claim it was handled promptly and no issues. I’d recommend them to anyone. Reviewed on: 24th August 2023

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