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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Best insurance company

I ve used policy expert for many years. Always give excellent service with really great price. Reviewed on: 24th August 2023

Great value

Great price, and good communication. Very easy to transact with. Reviewed on: 24th August 2023

Great service and price

I have just renewed our house insurance with Policy Expert gor a second year. Their renewal quote was a really good price. Reviewed on: 24th August 2023

Affordable

Well priced. Just what we needed. Hassle free. Reviewed on: 24th August 2023

Worth a shot

I was close to paying for a mortgage advisor but saw this on Martin Lewis money saving expert and thought I’d give it a go. I was a first time buyer so every penny counted. The app was really easy to use and helped to track everything l. The advisors were really helpful and I am so glad I used the company. Would recommend. Reviewed on: 24th August 2023

No nonsense insurance

For no nonsense insurance at a fair price I would recommend Policy Expert everytime Reviewed on: 24th August 2023

Like for Like very competitive prices friendly people great service

No hassle renewing policy easy to use website Reviewed on: 24th August 2023

Great company!

I’ve used policy Expert for a number of years now for my home insurance and there’s good reason for this. The staff are really helpful, professional and friendly and the policies simple and straightforward with all the expected cover written in an easy to understand way. Thank you Policy Expert Reviewed on: 24th August 2023

Very easy to set up

I have insured my house and contents ,and my hearing aids so simple on line or phone and the cost is very good for what you get covered for a very competitive cost have a look I did and I'm happy I did. Reviewed on: 24th August 2023

Brilliant service

All good , all covered great price ! Reviewed on: 24th August 2023

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