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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great value and service

Policy expert make insure so straightforward. When I needed to make a claim it was handled promptly and no issues. I’d recommend them to anyone. Reviewed on: 24th August 2023

Excellent

We have everything we needed for our insurance included in our policy at a competitive price. Reviewed on: 24th August 2023

Easy to do business with and very competitive

Been with them for a number of years and unlike others they treat existing customers like new ones! Reviewed on: 24th August 2023

First Class

A very straightforward online process to take out my house insurance and a great price. Highly recommended. Reviewed on: 24th August 2023

Easy and reasonably priced

Second Year insuring with policy expert. Renewal price was very competitive and they’ve never given me a reason to move from them. Reviewed on: 24th August 2023

Good value product

Great value with an easy to use website. Recommended to my family and friends. Reviewed on: 24th August 2023

Only the best

Very pleased with whole service hence I don’t shop around anymore. Straightforward to deal with, excellent customer service. Value for money, would highly recommend. Reviewed on: 24th August 2023

Simple affordable

Cheapest on the market, simple to set up not had to claim yet but looks straight forward Reviewed on: 24th August 2023

Great service

First class service, professional Reviewed on: 24th August 2023

Straight Forward Service

Setting up a renewal was straight forward. Details already filled in and price remained competitive Reviewed on: 24th August 2023

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