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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Only the best

Very pleased with whole service hence I don’t shop around anymore. Straightforward to deal with, excellent customer service. Value for money, would highly recommend. Reviewed on: 24th August 2023

Simple affordable

Cheapest on the market, simple to set up not had to claim yet but looks straight forward Reviewed on: 24th August 2023

Great service

First class service, professional Reviewed on: 24th August 2023

Straight Forward Service

Setting up a renewal was straight forward. Details already filled in and price remained competitive Reviewed on: 24th August 2023

Excellent service

The whole process was very efficient and easy to use. I received all the relevant emails in good time Reviewed on: 24th August 2023

All round covered

Very easy to renew and always get a reminder and a good price Reviewed on: 24th August 2023

Easy insurance

This is insurance company have come tops year after year They are competitive and much cheaper than all of there rivals 5 stars from me Reviewed on: 24th August 2023

Spot On Customer Service

Had trouble with the boiler and rung to use the emergency cover, literally sort by the next morning!! Spot on Reviewed on: 24th August 2023

Easy and cheap

As the title says, nice price and easy to purchase Reviewed on: 24th August 2023

Amazing service

Excellent service my whole experience was fantastic I’m so happy with the outcome thank you so much policy’ experts!! Reviewed on: 24th August 2023

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