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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

All round covered

Very easy to renew and always get a reminder and a good price Reviewed on: 24th August 2023

Easy insurance

This is insurance company have come tops year after year They are competitive and much cheaper than all of there rivals 5 stars from me Reviewed on: 24th August 2023

Spot On Customer Service

Had trouble with the boiler and rung to use the emergency cover, literally sort by the next morning!! Spot on Reviewed on: 24th August 2023

Easy and cheap

As the title says, nice price and easy to purchase Reviewed on: 24th August 2023

Amazing service

Excellent service my whole experience was fantastic I’m so happy with the outcome thank you so much policy’ experts!! Reviewed on: 24th August 2023

Easy

So easy to renew never had a problem Reviewed on: 24th August 2023

Home insurance

I have remained a valued customer for many years as renewal quote has been very competitive. Customer service is excellent and staff are polite and helpful. Reviewed on: 24th August 2023

Simple to use

Easy to do the things you need to do.Good protection when you need it Reviewed on: 24th August 2023

Easy and affordable option

I’ve used this company several times and always found it a great option! Reviewed on: 24th August 2023

Great Policies

You were able to provide all the requirements for my house and contents insurance, and as a returning customer I was so please to see only a minor increase in the premium. Not a lot else to say but they give you a simple process to follow and peace of mind for a whole 12 months. Reviewed on: 24th August 2023

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