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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Great service and price

I have just renewed our house insurance with Policy Expert gor a second year. Their renewal quote was a really good price. Reviewed on: 24th August 2023

Affordable

Well priced. Just what we needed. Hassle free. Reviewed on: 24th August 2023

Worth a shot

I was close to paying for a mortgage advisor but saw this on Martin Lewis money saving expert and thought I’d give it a go. I was a first time buyer so every penny counted. The app was really easy to use and helped to track everything l. The advisors were really helpful and I am so glad I used the company. Would recommend. Reviewed on: 24th August 2023

No nonsense insurance

For no nonsense insurance at a fair price I would recommend Policy Expert everytime Reviewed on: 24th August 2023

Like for Like very competitive prices friendly people great service

No hassle renewing policy easy to use website Reviewed on: 24th August 2023

Great company!

I’ve used policy Expert for a number of years now for my home insurance and there’s good reason for this. The staff are really helpful, professional and friendly and the policies simple and straightforward with all the expected cover written in an easy to understand way. Thank you Policy Expert Reviewed on: 24th August 2023

Very easy to set up

I have insured my house and contents ,and my hearing aids so simple on line or phone and the cost is very good for what you get covered for a very competitive cost have a look I did and I'm happy I did. Reviewed on: 24th August 2023

Brilliant service

All good , all covered great price ! Reviewed on: 24th August 2023

Low price insurance for top price service .

I have been with policy expert for four years now they charge a fair price for an excellent service . Unfortunately this year I had to make a claim which was dealt with professionally. The claim was dealt with in a respectful time and without any problems . . Reviewed on: 24th August 2023

Easy to use website

It's a straight forward company with no complicated jargon or confusing paperwork. Reviewed on: 24th August 2023

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