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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Great

Great insurance at a great price Reviewed on: 24th August 2023

Awesome value for money policies

Really pleased we switched. The policies are great value for money and easy to understand. Reviewed on: 24th August 2023

Great value and service

Policy expert make insure so straightforward. When I needed to make a claim it was handled promptly and no issues. I’d recommend them to anyone. Reviewed on: 24th August 2023

Excellent

We have everything we needed for our insurance included in our policy at a competitive price. Reviewed on: 24th August 2023

Easy to do business with and very competitive

Been with them for a number of years and unlike others they treat existing customers like new ones! Reviewed on: 24th August 2023

First Class

A very straightforward online process to take out my house insurance and a great price. Highly recommended. Reviewed on: 24th August 2023

Easy and reasonably priced

Second Year insuring with policy expert. Renewal price was very competitive and they’ve never given me a reason to move from them. Reviewed on: 24th August 2023

Good value product

Great value with an easy to use website. Recommended to my family and friends. Reviewed on: 24th August 2023

Only the best

Very pleased with whole service hence I don’t shop around anymore. Straightforward to deal with, excellent customer service. Value for money, would highly recommend. Reviewed on: 24th August 2023

Simple affordable

Cheapest on the market, simple to set up not had to claim yet but looks straight forward Reviewed on: 24th August 2023

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