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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Policy

Simple and easy and easy to understand insurance by experts Reviewed on: 24th August 2023

Great service

Was an easy to make the insurance! Great service recommended Reviewed on: 24th August 2023

The best for everything

Great service and fantastic savings compared to all the other rip off merchants Reviewed on: 24th August 2023

quick service

good price qnd customer service Reviewed on: 24th August 2023

Quite Satisfied

Annual premiums increase is reasonable Reviewed on: 24th August 2023

Can't fault them

Following a fire in my bedroom just before xmas a couple of years ago, Policy Expert claims team went over and above to reassure me and deal with the trauma. I can't thank them enough Reviewed on: 24th August 2023

Value for money

Very good value policy with extras added at no further cost. Reviewed on: 24th August 2023

Good price

Use to shop around every year, but have not switched as price has remained stable. Which is great news. Reviewed on: 24th August 2023

Home Insurance

Good on price and in the small print Reviewed on: 24th August 2023

Simply the best

I have been using Policy Expert for 4 years now. Although things are tough out there and we all look for that great deal to save money I was really impressed with policy expert who helped me and saved me money. Great to have an insurance company that listens to their customers and helps them....thank you Policy Expert Reviewed on: 24th August 2023

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