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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Great service

First class service, professional Reviewed on: 24th August 2023

Straight Forward Service

Setting up a renewal was straight forward. Details already filled in and price remained competitive Reviewed on: 24th August 2023

Excellent service

The whole process was very efficient and easy to use. I received all the relevant emails in good time Reviewed on: 24th August 2023

All round covered

Very easy to renew and always get a reminder and a good price Reviewed on: 24th August 2023

Easy insurance

This is insurance company have come tops year after year They are competitive and much cheaper than all of there rivals 5 stars from me Reviewed on: 24th August 2023

Spot On Customer Service

Had trouble with the boiler and rung to use the emergency cover, literally sort by the next morning!! Spot on Reviewed on: 24th August 2023

Easy and cheap

As the title says, nice price and easy to purchase Reviewed on: 24th August 2023

Amazing service

Excellent service my whole experience was fantastic I’m so happy with the outcome thank you so much policy’ experts!! Reviewed on: 24th August 2023

Easy

So easy to renew never had a problem Reviewed on: 24th August 2023

Home insurance

I have remained a valued customer for many years as renewal quote has been very competitive. Customer service is excellent and staff are polite and helpful. Reviewed on: 24th August 2023

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