Write a review

Newsletter

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

View other Policy Expert products

4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9156)

Simple to use

Easy to do the things you need to do.Good protection when you need it Reviewed on: 24th August 2023

Easy and affordable option

I’ve used this company several times and always found it a great option! Reviewed on: 24th August 2023

Great Policies

You were able to provide all the requirements for my house and contents insurance, and as a returning customer I was so please to see only a minor increase in the premium. Not a lot else to say but they give you a simple process to follow and peace of mind for a whole 12 months. Reviewed on: 24th August 2023

Would reccommend

Easy to use website, helpful and efficient. Reviewed on: 24th August 2023

Mr

Excellent service, i would recommend my friends and family Reviewed on: 24th August 2023

Excellent quality, great customer service

Very easy to contact and great customer advice. I have contacted a number of times for advice and have had a great experience each time. Would highly recommend. Reviewed on: 24th August 2023

The best there is

When I bought my house, I was confused on house insurance and who to choose. Policy expert are not only affordable, they are professionals who deals with claim swiftly. They are always polite and advises on what to do next. When I had an issue with Anglian water regarding leaks, policy experts send out professionals company to sort out the root cause and at the end Anglican waters had to fix the problem as it was caused by their meter. I was extremely happy with the service, I was attended to and my questions get answered. Reviewed on: 24th August 2023

House and contents insurance.

Having been a customer for the past few years, with no great increase in cost but no decrease in cover,,, 'all in all',,,very satisfied. Recommended. Reviewed on: 24th August 2023

Good value

So far not had t claim however the renewal always comes back at good value and a hassle free process Reviewed on: 24th August 2023

Service was excellent

It seemed like the person I spoke to on the phone actually cared, which in my experience is rare when dealing with insurance. It was refreshing Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord Insurance
from Aldermore 0.00 from 0 reviews
Landlord Insurance
from Just Landlords 4.36 from 9 reviews
Contents insurance
from Monzo 4.33 from 9 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.65 from 5028 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub