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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Good value, good cover

I like this company easy to take your policy out online and good prices to boot Reviewed on: 24th August 2023

Happy 'Policy Expert' Customer

I have been a Policy Expert customer for a number of years and am very happy with the service. Staff are professional, friendly and helpful, renewing policy is straightforward and, to date, renewal quotes have been competitive have not been offered at inflated prices. Reviewed on: 24th August 2023

Insurance renewal

Excellent customer service representatives. Couldn't be happier with the service. Policy expert have always been able to provide a better quote for our dual insurance cover when asked to beat any renewal. Thank you Reviewed on: 24th August 2023

Safety

I am lucky that I haven't had to make a claim. However from reviews they are brilliant. Reviewed on: 24th August 2023

Great service

Easy to get a quote and arrange. Great product and service. Reviewed on: 24th August 2023

Annual reviews fast and easy to obtain

Best prices and cover compared to other websites every year! Reviewed on: 24th August 2023

The flag ship

Top company, top quote, top job, Reviewed on: 24th August 2023

Competitive pricing and competent service

I have used Policy Expert for my home insurance for several years running as the price has stayed amongst the lowest I could find, even though I have had two fairly complex claims over those years. Another reason why I have stayed is that the claims were handled with understanding and efficiency and to my satisfaction. Reviewed on: 24th August 2023

My experience

Such an easy and fast service from start to finish, very helpful and always kept updated with everything I needed to know. Couldn’t be happier with been a customer of this company Reviewed on: 24th August 2023

An excellent company to work with

Can be contacted on a one to one o me something that is useful,it's not all about on line. Reviewed on: 24th August 2023

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