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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Really good insurance company

Really pleased with customer service, products and price Reviewed on: 24th August 2023

Approachable

Very helpful and courteous. Answered all questions clearly. Very efficient. More than happy with the service. Reviewed on: 24th August 2023

Policy

Simple and easy and easy to understand insurance by experts Reviewed on: 24th August 2023

Great service

Was an easy to make the insurance! Great service recommended Reviewed on: 24th August 2023

The best for everything

Great service and fantastic savings compared to all the other rip off merchants Reviewed on: 24th August 2023

quick service

good price qnd customer service Reviewed on: 24th August 2023

Quite Satisfied

Annual premiums increase is reasonable Reviewed on: 24th August 2023

Can't fault them

Following a fire in my bedroom just before xmas a couple of years ago, Policy Expert claims team went over and above to reassure me and deal with the trauma. I can't thank them enough Reviewed on: 24th August 2023

Value for money

Very good value policy with extras added at no further cost. Reviewed on: 24th August 2023

Good price

Use to shop around every year, but have not switched as price has remained stable. Which is great news. Reviewed on: 24th August 2023

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