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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Overall satisfaction

Happy with the way this company conducts business, quickly and efficiently. Reviewed on: 24th August 2023

Quality service at bargain prices

I am so very happy with the service provided and the price with policy expert I have insured a number of properties with them over the years and always get a competitive renewal offer. Reviewed on: 24th August 2023

Always super easy!

I’ve renewed with policy experts three times now. Not only have they been really competitive on price, the whole process of actually insuring with them has been really hassle free. Access to your cover and documentation is really easy too and the customer service (should I ever have needed any questions answering) has been great too. Reviewed on: 24th August 2023

Good value but comprehensive cover

I found advisors informative and helpful when buying my insurance, they ensured I had all the cover I needed and I felt that the policy represented excellent value. Reviewed on: 24th August 2023

Like for like best value

For like for like cover Policy Expert is a lot better value for money than many other insurers. For content and building cover with accidental damage Policy Expert beats comparison websites in my experience. Reviewed on: 24th August 2023

Affordable price that covers everything I need it to

I searched around on the market for home insurance that fitted with what I needed and didn't throw the expenses up in the air for my living near a stream and trees! Policy Expert gave me a quote that was cheaper than many others I looked at and covered everything I wanted and more. The add-ons are very good value too. I'd find it difficult to find a better home insurance provider. Reviewed on: 24th August 2023

Great value

They are always the cheapest and are great at communication and letting me know other good services. Reviewed on: 24th August 2023

Excellent Value and Superb Service

I've had absolute Excellent Value and Superb Service dealing with Policy Expert Reviewed on: 24th August 2023

Quick and Straightforward!

Policy Expert came up trumps with the best price when I searched online. Since then I’ve stuck firmly with them as the process is quick and easy - no time wasting. Perfect for people with busy lives who hate being stuck in the phone…! Reviewed on: 24th August 2023

Great insurance company

Good customer service, if you have any query of anything it is dealt with quickly and adequately. A great company to deal with Reviewed on: 24th August 2023

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