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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Easy & straight forward

We’ve been with Policy expert since we bought our first home 5 years ago. It’s been plain sailing, easy to change our payment date and to move from an annual payment to direct debit. Reviewed on: 24th August 2023

First class

I am very happy with this company absolutely no problems all straight forward taken it out ,luckily I haven't had to make a claim ,quite happy so far Reviewed on: 24th August 2023

EXCELLENT COVER & VALUE

We're new customers and very pleased with the excellent cover and great value for money. Thank you! Reviewed on: 24th August 2023

Top quality for a low price

Policy provides all the cover I need, plus extras, matching much more expensive policies, but for a fraction of the price. Reviewed on: 24th August 2023

Excellent value

I did a lot of research into the best value home insurance and policy expert came up trumps. Reviewed on: 24th August 2023

Efficient, clear and not loads of small print !

Really easy to pick the policy to suit my needs. Concise , effective and clear with not loads of small print. Price was value. First time if using but will recommend and be back next year . Reviewed on: 24th August 2023

Policy expert are always super helpful

Hi had a home insurance policy with policy expert a few times, I have left to go for cheaper deals but always come back as the quality of their cover and their effectiveness and helpful service is second to none. Reviewed on: 24th August 2023

i'd recommend them

Simple to arrange and always have comptitive prices. Reviewed on: 24th August 2023

The insurer to go to.

Top service and value.highly recommended. Reviewed on: 24th August 2023

Great cover, excellent value and easy online setup

I'm delighted with the fantastic cover offered by this house insurance. The value it provides is truly impressive, and the online setup was a breeze, making the whole process incredibly convenient. Highly recommend for anyone seeking comprehensive coverage without the hassle. Reviewed on: 24th August 2023

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