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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Excellent service !!!!

I have been with this company for a few years now excellent renewal quotes every year.I would definitely recommend this company to anyone. Reviewed on: 24th August 2023

No need to look anywhere else

Ever year I compare the market, policy expert regularly comes out top, and if not only penny’s behind, hence why I’ve been with them for years. Reviewed on: 24th August 2023

Regularly competitive

Dealt with for a number of years for my home insurance and have found them helpful and competitive year after year. Reviewed on: 24th August 2023

No fuss & easy

I can highly recommend Policy Expert. The website is so easy to use & their staff are so helpful. They make home insurance very easy & straightforward. Reviewed on: 24th August 2023

Amazing

I’ve used these for years now been the best Reviewed on: 24th August 2023

Efficient & supportive when needed

So helpful when we had a problem with drains Reviewed on: 24th August 2023

Quick professional easy to follow

Find this site and recieved a healthy deal. Was quick to set up and fillout forms online Reviewed on: 24th August 2023

Very happy customer

I was very happy with the service I received from policy expert. They offered the best competitive prices and was very easy to deal with. Overall summary is I would definitely use them again and have been very happy with the service they provided. Reviewed on: 24th August 2023

Very slick with just a click

Very easy to set up and competitive pricing, updates and tips delivered direct to your inbox. Hat else do you need? Reviewed on: 24th August 2023

Renewal quote

Very good customer service and quick with renewal quotes Reviewed on: 24th August 2023

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